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If this is a medical emergency, please call 911.

Norman and Ida Stone Institute of Psychiatry - Outpatient

In Northwestern Memorial Hospital Arkes Pavilion

Overview

Northwestern Medicine and the Norman and Ida Stone Institute of Psychiatry are regional and national resources for mental healthcare, delivering both innovative and personalized care to patients with a wide variety of mental disorders. We bring new and promising treatments to patients in the hospital and in outpatient settings, and offer comprehensive consultations, diagnostic testing and treatments for a full range of behavioral health disorders in teens and adults. Our specialists provide research-based treatments, care that’s tailored to your individual needs, one-on-one therapy and family involvement in the treatment process.

Parking and Transportation

General parking is available at a discounted rate. Download Parking Map

Parking Rates

Standard Parking

Up to 7 Hours: $14 7 to 24 Hours: $30

Parking Validation

Parking garage tickets must be validated each time a car is parked. Without validation, regular garage rates will apply. You can validate your ticket at the following locations.

Parking Lots and Entrances

location_onBuilding Entrance location_onParking Lot

Accessibility

Northwestern Medicine is committed to providing a hospitable environment for all. We offer the following accessibility resources to accommodate your stay or visit:

  • Accessible parking
  • Accessible restrooms
  • Wheelchairs
  • Patient escorts
  • Language interpreters
  • Resources for the hard of hearing
  • Service animals

Learn more about our accessibility resources.

Patient and Visitor Information

Hours of Operation

Monday
9 am–5 pm
Tuesday
9 am–5 pm
Wednesday
9 am–5 pm
Thursday
9 am–5 pm
Friday
9 am–5 pm
Saturday
Closed
Sunday
Closed

Norman and Ida Stone Institute of Psychiatry offers several amenities, including flower and gift shops, online services, and food and beverage options, for your convenience. Download our Services and Amenities Map.

Services


Why Choose Us

Northwestern Medicine is proud to have five hospitals ranked among “America’s Best” including Northwestern Memorial Hospital, the No. 1 hospital in Illinois for 13 straight years (tie), by U.S. News & World Report, 2024 – 2025. Our physicians, care teams and scientists come together every day with a shared commitment to provide excellent patient care.

We seek to improve the health of the patients and communities we serve by delivering a broad range of services with leading medicine and compassion. Because what makes us better, makes you better. ®