Patient Family Advisory Council at Lake Forest Hospital

Patient Family Advisory Council at Lake Forest Hospital

Northwestern Medicine Lake Forest Hospital is pleased to have the support and guidance of our Patient Family Advisory Council (PFAC) members. The council is made up of hospital staff, community members, and current or past patients or family members.

The PFAC enriches the partnership between patients, families and hospital and nursing leadership. This council serves to promote and enhance patient-family centered care.

PFAC members:

  • Share personal perspectives
  • Participate in work to improve patient experiences
  • Request presentations of particular interest
  • Make recommendations to promote health, wellness and patient safety in the campus revitalization project

The council meets the on the third Thursday of each month, September through June, from 5:30 to 7:00 pm over dinner at the Northwestern Medicine Lake Forest Health & Fitness Center.

The meetings include guest presentations and discussions focused on improving the patient experience and achieving patient safety and quality outcomes. Topics may include Magnet® redesignation, electronic medical record updates, the MyNM patient portal and campus revitalization.

Terms of Membership

Council members must:

  • Share their personal perspective while appreciating the perspective of others.
  • Ask questions and request presentations of particular interest.
  • Work with hospital staff to implement meaningful change.
  • Represent both personal experiences and the experiences of all families.
  • Promote trust and support while maintaining confidentiality.
  • Attend at least seven of the 10 meetings.

Learn More

If you are interested in becoming part of this council, or want to learn more about it please contact Lake Forest Hospital Chief Nursing Officer, Denise Majeski, MSN, RN, ACM-NE-BC at

Our current PFAC members:
Northwestern Medicine Lake Forest Patient Advisory Council