Website Terms of Use

Terms of Use

Please read the following terms of use carefully. Northwestern Memorial HealthCare (“NMHC”), is providing this website (“Site”) to provide general information regarding NMHC and its corporate affiliates, including Northwestern Memorial Hospital, Northwestern Medicine Lake Forest Hospital, Northwestern Medical Faculty Foundation (d/b/a Northwestern Medical Group), Northwestern Memorial Foundation, Northwestern Medicine Central DuPage Hospital, Northwestern Medicine Delnor Hospital, Central DuPage Physician Group (d/b/a Northwestern Medicine Regional Medical Group), Northwestern Medicine Kishwaukee Hospital, Northwestern Medicine Valley West Hospital, Marianjoy Rehabilitation Hospital, Rehabilitation Medicine Clinic, Inc (d/b/a Marianjoy Medical Group). This website and any linked website of the NMHC corporate affiliates listed above are being offered according to the Terms of Use that follow. Your use of this website and any linked website of the above NMHC corporate affiliates indicates your acceptance of these terms and conditions of use.

NMHC is pleased to provide this website in order to help familiarize you with the services offered by the NMHC corporate affiliates. Use of the website is subject to these Terms of Use. You acknowledge that health care information changes continually with advances in medical research, and that this website, which is updated periodically, may not contain the most recent, complete or useful information at the time you access the website. You understand that the health care providers whose information is available on the website are not necessarily agents or employees of NMHC or its corporate affiliates. Your use of this website indicates your acceptance of these Terms of Use. Please note that content for certain areas of the website, such as the Health Encyclopedia, has been provided by third parties and is subject to additional terms, conditions and privacy policies as noted and provided by those third parties, which will be found on those websites.

No medical advice

The content of this website is provided for educational purposes and should not be relied upon as a substitute for personal consultation with a health care provider regarding your medical condition, diagnosis or treatment; nor, is it provided in the course or within the context of a physician-patient relationship. Call your health care provider or “911” immediately if you think you have a medical emergency. Always seek the advice of your physician or other qualified health care provider prior to starting any new treatment or if you have any questions regarding symptoms or a medical condition.

The use of, or submission of information to, this website does not create a physician-patient relationship between you and any physicians on the medical staff at a hospital affiliate of NMHC or employed by a corporate affiliate of NMHC, and does not obligate NMHC, its corporate affiliates, or any affiliated or employed physicians to follow up or contact you.

Physician information

Please understand that the physicians whose information is available on this website may not be agents or employees of NMHC or its corporate affiliates. Although NMHC has obtained the information provided on this website concerning physicians (including specialty, credentials and training) from sources believed to be reliable and accurate, NMHC can make no guarantee or warranty as to the accuracy, timeliness or completeness of that information.

Permitted use of content

Please understand that the works of authorship contained on this website, including all design, text and images, are owned, except as otherwise expressly stated, by NMHC or its licensors. The contents of this website are protected by United States’ and worldwide copyright laws and treaty provisions.

Subject to your compliance with these Terms of Use, you may download one copy of the materials on this website for your personal, non-commercial use, provided that you do not modify or alter the materials in any way, nor delete or change any copyright, trademark or other proprietary notices. Please be advised that systematic retrieval of data or information from this website to create or compile (directly or indirectly) a collection, compilation, database or directory is prohibited. In addition, except as stated above, you may not copy, reproduce, modify, use, republish, upload, post, transmit or distribute any material from this website, including any trademarks, names or logos appearing on this website, in any way without NMHC’S written permission. In addition, you may not redeliver or present any of the pages, text, images or other content of this website using “framing” technology without NMHC’S written permission. All rights not expressly granted herein are reserved to NMHC and its licensors.

Children's privacy

NMHC is committed to protecting the privacy of children. You should be aware that this website is not intended or designed to attract children under the age of 13. In addition, we do not collect personally identifiable information from any person known by NMHC to be a child under the age of 13.

Disclaimer/No Warranty

All information in this site is provided free and “as is.” accordingly, NMHC and its corporate affiliates make no representations or warranties (including any express or implied warranties) of any kind, with respect to the content or otherwise regarding this site or any linked website. To the full extent permitted under law, NMHC and its corporate affiliates disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, title and non-infringement. Further, NMHC and its affiliates do not warrant the accuracy, reliability, completeness, currentness, timeliness or availability of this site or its content or of any linked website.

In using this website, you assume the risk of accessing and using the information provided herein. NMHC and its corporate affiliates are not responsible, in any way, to you or others for any loss that results from the use of this website, use of linked websites, use of or failure to use information contained in this website or information contained in linked websites. NMHC and its corporate affiliates do not guarantee the information provided on this website and are not responsible for any errors or omissions in the information provided. NMHC and its corporate affiliates assume no responsibility and shall not be liable for any damages arising out of your use of the website or linked websites, including but not limited to, direct, indirect, special, consequential, and compensatory damage; incidental damage; lost profits or data; damages to your computer resulting from viruses; loss of or damage to other property; or claims of third parties arising out of the use, copying or display of this website or its contents, regardless of whether NMHC or its corporate affiliates have been advised, knew or should have known of the possibility of such damages or claims. Your sole and exclusive remedy against NMHC and its corporate affiliates is to cease use of this website.

Without limiting the foregoing, you expressly release NMHC, its corporate affiliates, directors, officers, employees, contractors, agents, successors and assignees (the “NMHC Parties”) of any responsibility and/or liability pertaining to your use of this website, use of linked websites, information contained in this Site or linked websites, including any liability or responsibility pertaining to the use, administration, and/or nonuse of any quiz, assessment, questionnaire, survey, and the like, and your responses thereto and results thereof, and the use and/or disclosure of your information in accordance with the Website Privacy Policy.

What you should know about information you provide to NMHC

NMHC reserves the right, but not the duty, to monitor use of this website, including any information you provide to us. The information you send to us by email may be misdirected or intercepted by unintended recipients, and thus may not constitute a confidential medium of communication. If you have any confidentiality concerns, please consider using an alternative mode of communication and do not transmit any sensitive or confidential information to us via email. If you communicate with us by email or choose to receive email from us, you should understand that email transmission is being used for convenience, and that we do not warrant the confidentiality and security of the transmission.

You are personally responsible for all information you send to or through this website. Accordingly, please do not post or transmit any information that is illegal, threatening, libelous, defamatory, obscene, ethnically or racially offensive or discriminatory, profane, invasive of the privacy of another person or any other information or materials that violate any law or confidentiality agreement. NMHC reserves the right to refuse to post any such message, to edit or remove communications, to ban future posting and use of this website, and, if necessary, to take appropriate legal action.


You may, through hypertext or other computer links, gain access to third parties’ websites which are not related to or maintained by us. NMHC is not affiliated with such third parties, and we take no responsibility for the content of their sites, regardless of whether the link is provided by us or a third party. We make no judgment or warranty with respect to the accuracy, timeliness, or suitability of the content of any website to which this site may link, including information on such other website regarding NMHC. By providing access to other websites, you understand that we are not endorsing the products and services provided by any website’s sponsoring organization and that any services you elect and any purchases you make are between you and the third party product or service provider. As such, your sole and exclusive remedy for claims arising from any such product or service is against the third party product or service provider (and not NMHC).

Other websites should feel free to include a link to this site, provided such links are only to NMHC home page ( Linking to other content within the website (so called “deep linking”) is prohibited without NMHC prior written consent. This limited license expressly prohibits the framing of NMHC content in any way or any other activity that could create a misimpression or confusion among users with respect to sponsorship or affiliation.


MNHC is happy to hear from you and other users of this website; however, NMHC’S policy is not to accept or consider any ideas, suggestions or materials from any of those users. While NMHC values your feedback on the website and services, NMHC requests that you be specific in your comments on those services and not submit any ideas, suggestions, materials, concepts or other information (collectively referred to herein as “Information”). If, despite NMHC’S request, you send us any such Information, that Information will become and will remain NMHC property. None of the Information so submitted will be subject to any obligation of confidence on NMHC part, and we will not be liable for disclosure of any Information and will have unrestricted use of such Information for any purpose whatsoever, commercial or otherwise, without compensation or liability to you or any other provider of the Information. You agree to waive your moral rights in any such materials or information, and you warrant that any such materials and information are original with you or that you have the right to submit such materials and information to us. You further agree that you will have no recourse against NMHC for any alleged or actual infringement or misappropriation of any proprietary right in your communications with us.

In the event that you send health information for purpose of obtaining an appointment with a specific provider, you are authorizing that such information be provided to that provider.

In addition, in connection with your use of this site, you may not:

  • Post or transmit any material that contains any viruses or other computer programming routines that may damage, interfere with, intercept, or take any system, data, or personal information
  • Impose an unreasonably large amount of material on this Site or otherwise interfere with or inhibit any other user of this Site from using or enjoying this site, such as posting the same note more than once or “spam”
  • Post or transmit any advertisements, solicitations, chain letters, pyramid schemes, investment opportunities or other unsolicited commercial communication
  • Access, use, or copy any portion of this Site or its content through the use of automated devices or mechanisms, such as bots, spiders, scrapers, web crawlers, or indexing agents
  • Impersonate another person, or allow any other person or entity to use your identification for posting or viewing comments

You agree that you will indemnify NMHC, its corporate affiliates, and their directors, officers, employees, contractors, agents, successors and assignees against any damages, losses, liabilities, judgments, costs or expenses (including reasonable attorney fees and costs) arising out of any claims by a third party relating to materials you have posted or other actions taken by you on the website.

Operation of the website

NMHC uses reasonable commercial efforts to keep this site available for access on a 24-hour-a-day, seven-day-a-week basis, subject to scheduled downtime for maintenance purposes, unscheduled maintenance and systems outages. NMHC can provide no assurances; however, that access will be available at all times or that it will be uninterrupted. Further, NMHC does not warrant that the operation of this website will be error-free, that defects will be corrected, or that this site or the servers that make it available are free from viruses or other harmful components. You assume the entire cost of all necessary servicing, repair or correction of your property.

Privacy and security

NMHC uses best efforts to comply with all applicable laws concerning privacy of online communications. As previously noted, you should be aware that the Internet is neither more nor less secure than other communications media, including mail, facsimile, and telephone services, all of which can be intercepted and otherwise compromised. As a matter of prudence, therefore, you should assume that all online communications are not secure. Please refer to the terms and conditions of NMHC Website Privacy Policy which describes NMHC information practices.

Proprietary rights

All materials available on this site are protected by applicable copyrights, trademarks, service marks, patents, or by other proprietary rights and laws. Except as expressly authorized, you agree not to sell, license, rent, modify, copy, distribute, reproduce, transmit, redistribute, publicly display, publicly perform, publish, adapt, edit or create derivative works from such materials. Use of the materials or design elements on this site for any purpose not expressly permitted in these Terms and Conditions of Use or by written permission is prohibited. Reproduction, copying or redistribution for commercial purposes of any materials or design elements found on this site is strictly prohibited without NMHC written permission. “Northwestern Medicine” is a trademark of NMHC and may not be used without NMHC’s prior written permission.

Applicable law; enforcement of terms and conditions

These Terms of Use are governed and interpreted pursuant to the laws of the State of Illinois, notwithstanding any principles of conflicts of law. If you take legal action relating to these Terms of Use or your interactions with or relationship to NMHC you agree to file such action only in the state and federal courts located in the State of Illinois. If any part of these Terms of Use is found by a court of competent jurisdiction to be invalid, unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of remaining provisions, which will remain in full force and effect. No waiver of any of these Terms of Use shall be deemed valid unless in writing signed by an authorized representative of NMHC and any such writing shall not be deemed a further or continuing waiver of such term or any other term or condition. Except as expressly supplemented elsewhere on this site, these Terms of Use and NMHC’s Website Privacy Policy constitute the entire agreement between you and NMHC with respect to your use of this website.

Amendments and modifications

NMHC reserves the right to change these Terms of Use and/or the information, services, content of, and access to this website, at any time without prior notice. If you use this site after we post changes to the Terms of Use, you accept and agree to be bound by the changed terms and conditions. We suggest that you check these Terms of Use periodically for changes. These Terms of Use can be accessed from the link at the bottom of NMHC website home page.

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