At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
All you need to know about great patient service is in the following interaction: when I told Dr. Koshy that I had just rescued and adopted a 10 year old dog, she said, "Oh that's wonderful. Do you have any pictures of your dog with you?" In a time with physicians are asked to see as many patients as possible in a specific time frame, Dr. Koshy stopped what she was doing to ask me something very thoughtful and kind. A+
I honestly have not formed an opinion one way or another yet about. Dr. Koshy. She was nice and cordial, for sure and knowledgeable. NOT RUDE or condescending at all, VERY PLEASANT. Unfortunately, her caring for me is just new to me. Maybe after another visit I can make a more informed decision.