At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Tjong was very kind and informative, patient and curious in diagnosing my ailments thoroughly. I felt very comfortable in speaking with her and being informed of my condition more than I have been by other locations and doctors.
Glad I kept the appointment! Very impressed with resident, did a great job at explaining my issue. I totally understand now what is going on in my knee. Really liked Dr. Tjong, explained everything and had a plan for issue. Got a steroid shot today. I would recommend her!
Dr. Tjong was very patient with me and very informative regarding my health. I came to her for a second opinion because I didnÃ¢â‚¬â„¢t feel confident with the last doctor. I left the clinic feeling very informed and confident in the treatment plan.
This was my first visit with Dr Tjong. I feel that she clearly explained her findings, answered my questions, and showed interest in my concerns. I appreciate her recommendation for physical therapy to help improve my condition.
She was very knowledgeable and able to listen to my concerns and symptoms. She had shared she'd be back with a referral however a nurse came back with it and she didn't return. I had additional questions and wanted to thank her, and did not have the chance to do so. It would have been nice if that was more clearly communicated.