At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Tjong made me feel at ease and relaxed and positive about the results of any treatments she recommended. I have complete trust in her. Probably the best doctor I've ever had as a patient at Northwestern Memorial Hospital in 18 years.
#8. The doctor was empathetic and explained a lot to me in easy-to-follow - jargon and detail. However, I feel like I didn't get enough time to process on it, so it wasn't until she was about to leave where I suddenly had several questions.