At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
My first consult and meeting with Dr. Bharat was great, on all accounts. My trust in his knowledge, experience and how he gave me the news and proceeded to inform and answer any of our questions regarding the next steps was spot on.My experience with the following phone appointment made to ask any questions that came up : a) after having a chance to process and digest all of the overwhelming information and diagnosis and b) formulating follow up questions over the subsequent 3 weeks about anything including the upcoming surgery,â€šÃ„Ã®â€šÃ„Ã®- was less ideal. I waited over two hours for the call, past the scheduled appointment time and was never given a heads up or a courtesy call that he was running late. That would be appreciated. It's okay if he was running late, but someone from the office should notify the client/patient, even via text. I could do nothing in anticipation of the important phone call I thought was coming at any moment. All other work and meetings put on hold. Once the call did come, he seemed rushed or distracted and bothered by the nature of some of my questions. As a result, I cut them short, and rushed through skipping some things I had on my list. He did say, I could come in to the office, but that was the point of a virtual appointment, to avoid the additional in office visit (additional exposure and easier for him as well). Unfortunately, the comforting comment that nurse, Debbie made during my initial visit in clinic after giving me a lot of information at once, that there are â€šÃ„Ãº no sillyâ€šÃ„Ã¹ questions didn't ring true for me during the phone appointment.
Very good demeanor and explained the surgery in terms that I could understand. He did not speak down to me. He explained the reason for the need to rule out CHF as an possible explanation of my TBM, something the Mayo Clinic did not do when I sought help from them for my TBM problem.
Very thorough explanation of my medical problem by Dr. Bharat and his surgery fellow. They did not pull any punches explaining the risk of surgery to deal with my problem but I felt very comfortable putting my care in their hands.
Dr. Bharat was very thorough in explaining my options to me, and then in explaining what all the tests showed in relation to the area of concern in my left lung. He understood that I wanted to be as certain as possible about the possibility of a malignancy.
Dr Bharat was thorough in his explanation of my diagnosis and his recommended follow up procedures. He was very willing to answer my questions in a way that I could understand and reiterated his explanations when I needed further clarification.
The medical expertise and warm mannerism of thoracic surgeon, Ankit Bharat and his medical staff. Spectacular support by Danielle, RN, Nurse Navigator who reiterated and further detailed the tests and procedures which are ahead of me. The proximity of the medical facilities whichprovide easy access for taking high tech tests and labs in buildings connected to the doctor's office. There was also excellent attention paid to Covid 19 precautions.
I have only met with Dr. Bharat one time, thus far. But my initial visit and consult was handled well from a medical perspective. I have good faith in Dr. Bharat's care and experience, and the surgical procedure he will be performing. He has a great â€šÃ„Ãº bed side mannerâ€šÃ„Ã¹. Delivering negative news in straight forward informative direct manner, while easing my mind following the likely diagnosis with a well laid out plan and options. He was honest and encouraging. Inspired confidence in his expertise, training and years of experience. Welcomed my questions and seems to freely offer his accessibility for any future queries or concerns. That is very important to me. One aspect of the visit wasn't great. After the initial segment of my appointment when a PA student came in and took my history and did a very brief listen of my heart and lungs, I proceeded to wait with no update as to when the doctor would come in for at least an hour! That's a long time to leave a patient waiting without someone coming in to check back and let me know what's going on. I can assume after the student PA passed on my clinical history to the doctor, he may have been examining and reviewing my various scans and imaging results. I appreciate that and the thoroughness of him gathering all of the clinical data he needed before coming in to speak with me. But I would recommend that they send someone in to let the patient know. I had someone on standby via the phone to attend this consult with me.
Dr Bharat is a very knowledgeable surgeon. Surprising quick path to full recovery after lung surgery. He answered questions or concerns thoroughly leaving me confident in the choice of treatment and during follow up visits.
Dr. Bharat is extremely busy, but when he came in, he was well informed about my lung issue and very thorough in his explanation of what he considered the best next step toward diagnosis. Another doctor, a Fellow, also spoke with us and provided helpful information.
Dr. Bharat is a remarkable surgeon and is easy to talk with. He shows empathy and listened to my concerns. He explained the risks of surgery in layman's terms, and I have confidence in his abilities, as he also performed my double lung transplant. Dr. Bharat answered my questions, and I received an early date for my surgery.
Dr. Bharat is clearly a leader in the field. I have received outstanding care form him and his staff. The outstanding quality of care is what matters most. Additionally, the department is well run and always delivers an outstanding patient experience. Getting care is made easy by the staff. Dr. Bharat and his assistants always provide me with all relevant information and ask questions to make sure I understand the information being provided.
Dr. Bharat has always shown a commitment in finding ways to treat my cancer and thinking outside traditional ways we were presented from other doctors. He had gained my trust which and can only hope he remains part of my future care.
Dr. Bharat did not push a lung transplant, but assured me that they would be monitoring my progress in case my lung function declines. .He looked at my improvement in lung function and listened when I described my lung issues and previous treatment.