At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr Ziffra treats the whole person. I feel heard during appointments and I always feel he takes my concerns seriously. Dr Ziffra always gives me options for care and treatment, which helps me feel hopeful.
Goes over everything and provides details on why and how he came up with my treatment plan. I never feel like I'm in a world of the unknown. He explains things in simple terms & make sure you understand
It has been my experience that Dr ziffra really listens and hears me! We are then able to come up with a plan together, whether it is to change any meds or conquer another area with his suggestions to help have a more enjoyable life.
Dr.Ziffra cares for and about his patients. He has helped me to understand my issues and better cope both in the short and long term. He has patiently worked with me on prescriptions and dosages and I am know more able to cope with stress and my sleep has improved dramatically.
Dr. Z has been my doctor for a few years now. Since I began seeing him I have started to feel like myself again. Dr. Z is very responsive to any questions/concerns very promptly and has shown on multiple occasions that he has a genuine desire to help me. It feels like I am his only patient, even though I know I am not.
Dr. Ziffra asks the right questions, in addition to the pro forma ones, and offers suggestions and recommendations along with the rationale behind them. You can tell he's listening and thinking about what he hears before responding.
Dr Zifra is a very competent psychiatrist who does a very good job of listening, asking about one's full well-being apart from medications (even during a short med-check appointment). He does not push or over promote medications and will listen to questions or suggestions. Also, I feel comfortable asking him questions that would make me worry about being judged if I asked another doctor. If it were still possible for psychiatrists to see a patient for an hour every week like they used to, I would love to get his counsel regularly.
Dr. Ziffra is the only doctor who listens to me and involves me in my plan of care. I have had many problems with communicating with many other physicians or nurses at NMH and receiving care that even meets mediocre levels. As an RN, I have high standards and Dr
Ziffra meets these each visit.
Dr. Ziffra has always been willing to answer my questions. He responds quickly to email and follows up reliably. He has always been very kind and encouraging to me - especially helpful when I was at a very difficult point and not feeling well. Even now his encouragement means a lot to me.