Isabel Shen, PA-C

Isabel Shen, PA-C

Certified Physician Assistant

4.9 
516 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Endocrinology

Is your insurance accepted? Select plan

CALL

Practice Focus Areas

  • Physician Assistant

Education

Professional Education:
MS, Northwestern University Feinberg School of Medicine - 2019

Certifications and Licensures

  • National Commission on Certification of Physician Assistants - Physician Assistant (Certified)

Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

Read Ratings FAQs

Overall Rating

4.9
4.9 

516 Ratings

Sort By Newest

Reviews from Patients

82 Reviews

Reviews from Patients

Sort By Newest
82 Reviews

April 29, 2024

5.0

Very good at her words, very helpful and always going a extra step to help me

Was this helpful? Yes (1) No (0)

Thanks for your feedback!

April 28, 2024

5.0

Explains just what I am to do for my diabetes.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 26, 2024

5.0

Very thorough, empathetic, and an active listener. Outside of all her professional skills and abilities, she's a great human being.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 26, 2024

5.0

Dr. Shen does everything right. She checks all the boxes.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 24, 2024

5.0

She is remarkable polite and excellent

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 24, 2024

5.0

She was incredible, took her time to listen to me and answer my questions, she make sure I understood everything, she didn’t rush me out, very friendly and made me feel very comfortable, It felt like I have known her for a long time. Amazing care

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 17, 2024

5.0

Very thorough. Explains everything so you understand. Knows and remembers your entire condition. Very professional and caring. Takes time with you so you don’t feel rushed.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 16, 2024

5.0

Isabel is very friendly and approachable. She was thorough in her work and made sure I got all I needed.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 15, 2024

5.0

Dr. Shen is wonderful! I feel like there wouldn’t be a big drop off if Dr. Aleppo were to leave.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 14, 2024

5.0

Dr. Shen takes the time to really talk to me and explain things. I really appreciate how she makes me feel valued and I appreciate her answering questions.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 12, 2024

5.0

Great communication skills; takes time; asks clarifying questions; explains options; asks for my preferences given alternatives

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

April 02, 2024

5.0

I believe when I visit Isabel Shen, she truly dedicated to my health care. Because I am able to share my health data, she can help me adapt my care specifically to me and my lifestyle. I appreciate that she is open, honest, knowledgeable and has a reassuring bedside manner.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 15, 2024

5.0

She had reviewed my history before she came into the room. Went over comparative images with me. Explained where differences were evident.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 14, 2024

5.0

Very knowledgeable. Is open to listening to patients concerns. Takes her time with you. Lovely personality!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 14, 2024

5.0

Be on time, knowledgeable, answered questions professionally, kind and humble

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 14, 2024

5.0

Excellent communication skills and listen carefully to my comments regarding our discussion.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 12, 2024

5.0

For diabetics she is very good

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 08, 2024

5.0

Dr Shen is so personable. She always seems truly interested in addressing my concerns. She has shared very helpful tips to help me with some challenges I've faced.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 08, 2024

5.0

Isabel is so professional has great personality

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

March 02, 2024

5.0

She was through in her exam and helpful with my care i felt comfortable with her

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 27, 2024

5.0

She is very knowledgeable, kind and personable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 21, 2024

5.0

She was amazing. A great representation of NM expertise and care. Can’t say enough great things about her. Give her an 11!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 21, 2024

5.0

Great bedside manner, knowledgeable about diabetes treatment, and new treatment plans.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 19, 2024

5.0

1. She reads the Dexcom charts like a pro. 2. She is very pleasant to be with. 3. She makes the adjustments to my Minimed which helps me stay in range.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 09, 2024

5.0

Very engaging in conversation and provides very helpful insights.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 09, 2024

5.0

She is amazing

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 08, 2024

5.0

Very clear in her answers

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 08, 2024

5.0

I enjoyed my short visit with Isabel, and I appreciate that she's really responsive to any questions is send to her office!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 07, 2024

5.0

Dr. Shen is so personable and helpful which makes a doctor's visit enjoyable instead of a chore.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 01, 2024

5.0

Same as above … she reviewed my chart and was knowledgeable about my case . Very thorough

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

February 01, 2024

5.0

Excellent practitioner.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 29, 2024

5.0

Isabel Shen is concerned about all phases of my health, and is genuinely caring.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 29, 2024

5.0

Isabel is very attentive to my needs and concerns.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 26, 2024

5.0

Great affect, answers questions directly, listens.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 26, 2024

5.0

Explains things very well. Encourages questions. Very thorough

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 25, 2024

5.0

She makes you feel very comfortable, and is very concerned about motivating you to take care of your health. Also, extremely knowledgeable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 25, 2024

5.0

Isabel is a wonderful PA-C, smart and responsive professional with a wonderful bedside manor.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 19, 2024

5.0

She is very personable and knowledgeable.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 15, 2024

5.0

Dr Shen actually listens to me. Moreover, she explains things very clearly.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 11, 2024

5.0

Great bedside manner

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 08, 2024

5.0

She is knowledgeable and quick to respond to my needs.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

January 08, 2024

5.0

She is warm and encouraging and makes sure patients understand.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 20, 2023

5.0

Knowledgeable, attentive, and pleasant.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 18, 2023

5.0

She took the time to fully answer all my questions in a way that I could understand.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 15, 2023

5.0

Responsive , caring, professional and give excellent care .

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 14, 2023

5.0

She was extremely pleasant and professional

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 14, 2023

5.0

Very pleasant experience

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 11, 2023

5.0

Isabel is completely professional, very caring and a delight to work with.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 11, 2023

5.0

Thorough, patient, eager to communicate progress and plan of care. Generous with time, answered all questions and listened to my concerns @ [RX].

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 11, 2023

5.0

She listens and helps me understand the situation.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 08, 2023

5.0

She was great and easy to talk to and quite thorough

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 08, 2023

5.0

She was so nice and detailed!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 07, 2023

5.0

She is absolutely wonderful.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

December 04, 2023

5.0

Extremely caring and knowledgeable

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 22, 2023

5.0

Very nice person, she was friendly and showed a genuine concern for my problems

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 15, 2023

5.0

Careful review of history before interv iew

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 14, 2023

5.0

Isabel went above and beyond to find the answer to a question for me and got back to me quickly. Thank you!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 13, 2023

5.0

Listens well, answers all questions, prepares for my visit by reviewing my records in advance.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 08, 2023

5.0

She is very empathetic and helpful,

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 07, 2023

5.0

She is very friendly and explains everything. She is very professional and helpful.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 06, 2023

5.0

She’s great at encouragement and delivering the medical results for future care needs

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

November 01, 2023

5.0

Isabel Shen exemplified a sincere patient empathy and willingness to present alternative ideas related to patient concerns. Isabel effectively assuaged some of my fears around daily diabetes management.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 30, 2023

5.0

Love tha service

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 26, 2023

5.0

Easy to talk to.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 23, 2023

5.0

She answered my questions patiently

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 23, 2023

5.0

She is obviously very knowledgeable in regards to proactive decisions with my care. Even though she knows I am a physician, she doesn’t take it for granted that I know everything. Plus she is pleasant, to the point and really knows me and my entire medical history.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 23, 2023

5.0

She has been my Dr for a few years now and it is really easy to work with her. Professional, efficient.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 19, 2023

5.0

Very sweet and awesome doctor. Understands her patients. Knows how and what they are feeling.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 19, 2023

5.0

Great service. Covered every topic needed.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 16, 2023

5.0

She’s great. Very knowledgeable about diabetic issues, meds, and ways to manage diet restrictions. She is personable. Shows interest in me as a person and my family.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 14, 2023

5.0

Good thorough review during appointment

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 12, 2023

5.0

Isabel is very knowledgeable and takes the time needed to help her patients. She is kind and caring. She answers all of my questions!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 10, 2023

5.0

Very knowledgeable doctor and caring

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

October 04, 2023

5.0

For me she is the best and explains everything very well.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 28, 2023

5.0

Isabel listens and gives you the opportunity to explain what is going on.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 21, 2023

5.0

Friendly . Open to questions. Took her time with me. Didn’t feel like she was looking at her watch. Explained what and why she recommended things

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 17, 2023

5.0

Very personable, intelligent and caring individual. Makes you feel as though you are her only patient and not one among many.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 16, 2023

5.0

She made sure I understood the procedure she had called me about. When I commented about there being a lot to remember she said she would mail me a summary!

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 08, 2023

5.0

She was thorough, attentive, and interesting.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 08, 2023

5.0

She was very patient and supportive.

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 08, 2023

5.0

Her kindness, her understanding of my care and history, which includes her preparation and her patience for discussion all areas of my care

Was this helpful? Yes (0) No (0)

Thanks for your feedback!

September 08, 2023

5.0

Great patient etiquette

Was this helpful? Yes (0) No (0)

Thanks for your feedback!
View more reviews

Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

View More Disclosures