At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr. Ko is an amazing physician, absolutely brillant. If it weren't for Dr. Ko who was willing to take on my case when I couldn't find any other physician to help me I wouldn't have my left thumb and God knows what else may have happened. Two previous doctors were lost, they had no idea how to help me. Months had gone by and my serious health situation got worse. I wouldn't have my left thumb if it weren't for Dr. Ko. My first appointment with him, he had to tell me the bad news. I was devastated. I knew right then that I was in the best hands when he looked at me and said "I wish I had met you sooner" He then told me exactly what needed to be done. From that day forward and several surgeries and many many months to follow Dr. Ko NEVER hesitated when telling me what was next as far as my care, surgery etc. He was straight to the point and very confident. He knew exactly at that moment what needed to be done. The other doctors in another practice were not confident and were confused which wasted valuable time and I needed up with a very serious health situation. The Compassion and knowledge from Dr. Ko and staff is amazing. Compassionate about his patients and his profession.
I have been under Dr Ko's care for over a year and have undergone several surgeries. He always makes sure I understand my care plan and takes all the time that I need to answer any and all questions. I am extremely grateful to have Dr Ko as my doctor.
my dr was neutral in his attitude. He seemed surprised I had any questions although he showed me X-rays to explain things. His explanations were without any emotion but clear. I realize people are quite busy, yet accessibility to questions is important to me.