At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr Balabanov is thorough and thoughtful. I do not mind waiting a few minutes beyond my scheduled appointment time because he provides his full attention during my visit. He exudes positivity and cheerfully answers my questions regarding treatments. I have full confidence in him. He even had his staff call me to the day after my appointment to ensure there was nothing I needed to arrange an upcoming infusion.
I feel incredibly well taken care of by Dr. Balabanov and Dr. Juvenill. They spent an extensive amount of time soliciting information from me about my condition, provided extensive information about their diagnoses, and the future plan for treatment. Dr. Juvenill generously stayed with me for an additional 20 minutes afterwards helping me to process and understand the information shared with me during my appointment. I felt so well understood and cared for.
I feel very confident on my new journey with this Dr. and his team. I was extremely comfortable. I was also impressed by the amount of time spent with me and with the professionalism as well as the knowledge that was shared with me. I'm excited & grateful to be a patient of Dr. Balavanov.
I was comfortable. He helped me relax with natural conversation then addressing my medical concerns. Felt like talking to a family member. I was so relieved to speak with someone competent about my issue and Dr. presented himself to be more than knowledgable and I trust the process.
Dr. Balabanov spent about an hour with my mother. showed compassion and concern and was very good explaining things and recapping the plan at the end of the visit. One of the best experiences we've had with a physician. thanks!
Dr. Balabanov is a world-class physician. I followed him from another health system. he is attentive, amazingly responsive and one of the best MS doctors in the world. I cannot compliment him highly enough