Blanca A. Serna, MD

4.8

308 ratings Read Reviews

Northwestern Medical Group

Primary Specialty

Family Medicine

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Practice Focus Areas

Acute and Preventative Care
Adult Medicine
Diabetes
Geriatric Medicine
Hypertension
Men's Health
Well Women Care

Education

Medical Education:: MD, Medical College of Wisconsin Medical School - 2018
Residency:: Loyola Medicine MacNeal Hospital - 2022

Languages Spoken

Spanish

Board Certifications

American Board of Family Medicine - Family Medicine (Certified)

Faculty Profile

Clinical Assistant Professor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:: Northwestern Medical Group
Alignment Category:: Northwestern Medicine Physician Network
On Medical Staff At:: Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.8

4.8

308 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

April 29, 2024

5.0

Friendly and approachable. Thorough appointment.

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April 25, 2024

5.0

Great bedside manner, explains things in simple terms. Was very caring and we didnâ€™t feel pressured to make any decisions.

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April 24, 2024

5.0

Great service

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April 24, 2024

5.0

She is awesome , she takes the time to explain and never in a rush to get me out.

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April 20, 2024

5.0

Dr. Serna made me feel like she genuinely cares and was extremely patient with my questions and concerns.

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April 18, 2024

5.0

Once more I cannot say enough about Dr. Serna. My questions were answered in great explanation as to make me better understand my symptoms, and possible root causes. I feel that Dr. Sernas Hippocratic oath is at the Drâ€™s forefront. Thank youâ€¦.

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April 18, 2024

5.0

She was attentive and my appointment didnâ€™t feel rushed.

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April 17, 2024

5.0

The doctor is very good, highly rated and above all patient to care for the patient who is looking for her excellent

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April 16, 2024

5.0

She is a treasure for Northwestern. You need to treat her and her staff with such reverence and respect because they are truly wonderful, smart , thoughtful, and knowledgeable.

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April 16, 2024

5.0

She seemed kind and thorough.

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April 15, 2024

5.0

I have already reccomended her to my friends.

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April 13, 2024

5.0

She was very nice and thorough with my care

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April 10, 2024

5.0

I havent spent longer than 20 minutes with a doctor in a long time. Dr. Serna was patient, thorough, and I felt like she genuinely cares for me.

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April 10, 2024

5.0

Dr. Serna was very thorough, knowledgeable, empathetic and demonstrated compassion when learning about my past medical history. She was very personable and had great communication skills when explaining my plan of care. I am so happy to have switched my care to her.

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April 09, 2024

5.0

Like her a lot

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April 08, 2024

5.0

So far she was pretty good. Sheâ€™s very friendly too.

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April 07, 2024

5.0

Excellent Doctor. Very thorough.

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April 06, 2024

5.0

Very knowledgeable, great doctor, and very educated. BEST doctor I ever had,she answer all my questions with a polite manner.

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April 04, 2024

5.0

Dr Serna took the time to listen to my concerns. She is a very knowledgeable and outstanding doctor. After listening to my needs, she took a plan of action to find out the reason why of my health problems.

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April 01, 2024

5.0

Thorough, called back within an hour when she missed something in my chart. Open to answering questions.

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March 28, 2024

5.0

Attentive, supportive, thorough.

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March 28, 2024

5.0

She provided some tips to help me with concerns and let me know about sooo many specialities and help available for my specific needs!!! She left no stone unturned!

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March 27, 2024

5.0

Aww so nice ten best responding all My questions

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March 27, 2024

5.0

She is very friendly and I really like how she took the time to listen to me and understand my concerns about my health and gave me some very good advice about my diet

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March 26, 2024

5.0

I always felt comfortable and respected

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March 25, 2024

5.0

Great

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March 20, 2024

5.0

Knowledgeable

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March 13, 2024

5.0

Kind, caring, comforting â€œtable-sideâ€ manner, knowledgeable on resources available

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March 12, 2024

5.0

Dr. Serna spent a good deal of quality time with me at my Wellness Check. She answered all my questions and gave me good recommendations.

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March 12, 2024

5.0

She takes time with her patients and really seems to listen. She is confident and caring.

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March 12, 2024

5.0

Dr. Serna is such a professional. Her demeanor is very open and understanding to all situations, even those that sound odd and are awkward to talk about; she makes it much easier to discuss health concerns with her.

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March 12, 2024

5.0

Excellent service really was a changing experience from a previous one I had. Hope was reinstated and looking forward to putting previous experience behind. Ty!

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March 08, 2024

5.0

Dr Serna made me feel very comfortable, asked questions and listened. She seemed caring and concerned. I havenâ€™t seen a regular doctor for years but I now consider myself a patient of Dr. Serna.

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March 07, 2024

5.0

She truly cares about her patients and goes on and beyond

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March 05, 2024

5.0

Dr Blanca was very nice and personable and is clearly very knowledgeable about primary care concerns. I felt like she addressed my concerns and always asked if I had questions, and I felt very good about my appointment with her.

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March 05, 2024

5.0

Very good communication and open for all my questions, also very professional and expeditious in referring me.

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March 04, 2024

5.0

Dr Serna was excellent and kind.

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March 04, 2024

5.0

Kind and patient Listened to all my concerns Very knowledgeable

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March 03, 2024

5.0

Dr. Serna is one of the most patient, compassionate, and thorough doctors Iâ€™ve ever met. In the past 15 years Iâ€™ve never had the opportunity to have a consistent family doctor (due to lots of moving). Recently there were some heath concerns and I was surprised how patient Dr. Serna listened to my medical history and answered my questions, some of which were unusual but she didnâ€™t judge me. I did not feel rushed at all and felt she really cares for her patients. Her nurse assistant Patrice and the rest of the staff I interacted with are also very kind and professional. I had a wonderful experience and Iâ€™m very grateful.

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March 01, 2024

5.0

Great doctor

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March 01, 2024

5.0

Dr. Serna gave us the time necessary to explain the medical condition and treated us with respect and paid attention to the patient's needs.

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February 26, 2024

5.0

Takes her time Doesnâ€™t rush to understand issues with your health

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February 20, 2024

5.0

Dr. Serna is efficient, thorough, professional and friendly. She cares about her patients and will take the time to assess what is best

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February 19, 2024

5.0

Just getting to know Dr. Serna but she very nice and listens and gives good information

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February 19, 2024

5.0

Dr Serna was awesome! She listened to my concerns, gave me referrals and showed me how to better use my nasal spray! She is very personable and shows genuine concern for me

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February 16, 2024

5.0

I just really liked her and felt connected. She made me feel comfortable and spent an hour with me and never once made me feel uncomfortable about taking all her time.

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February 13, 2024

5.0

Dr. Serna listens actively and connects with her patients. Her assistant is fantastic, and I am mad I am not remembering her name, but she is so welcoming, open and you can tell she wants to make the patient feel comfortable and stress free.

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February 13, 2024

5.0

See above comments. Great experience with Dr. Serna and her nurse staff.

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February 13, 2024

5.0

Like her style

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February 12, 2024

5.0

She is very thorough and cares about her patients.

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February 10, 2024

5.0

I have already referred her to my family and friends in the area. She's is very personable, patient, and explains options thoroughly

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February 10, 2024

5.0

Dr. Serna is a kind and knowledgeable doctor. I appreciate the time she spends with my office visit.

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February 04, 2024

5.0

She is down to earth and easy to talk with. She is also clearly working hard on establishing a sound medical practice. I get the sense that she honestly cares about her patients-that means a lot.

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February 03, 2024

5.0

I saw her for the first time. She was excellent. She listened and answered all of my questions.

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February 01, 2024

5.0

Dr Serna was very thorough and showed she cared about my past medical history. She is so kind and so patient. Made sure my questions and concerns were all answered. Iâ€™m so thankful to have her as my doctor!

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February 01, 2024

5.0

Excellent doctor

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January 31, 2024

5.0

She was wonderful, patient and curious.

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January 30, 2024

5.0

Dr. Serna has been amazing so far, and already gone far and beyond any doctor Iâ€™ve had previously.

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January 30, 2024

5.0

Dr. Serna was very kind and thorough during the intake process and answered all my questions. She was able to set me up with medicationâ€™s and future appointments that I needed or referrals. She was very smart and I am lucky to have found her as my new doctor.

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January 30, 2024

5.0

She was so good and very professional . Listened to my concerns. I am looking forward to my futures visits

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January 27, 2024

5.0

Dr. Serna and Nurse Patrice are absolutely the best. As their first patient I came in with heart and blood pressure issues. Dr. Serna was very thorough with the tests and was able to get control of the pressure. I immediately felt at ease and in capable hands. I am very thankful for them both.

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January 23, 2024

5.0

She was very warm, kind, and thorough. I liked interacting with her and I feel like I trust my medical care in her hands

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January 18, 2024

5.0

She spent a time to talked me about my health and advice.

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January 10, 2024

5.0

Dr. Serna was kind, listened well and was thorough in her assessment of my health. She took her time and was thoughtful in deciding next steps for care.

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January 08, 2024

5.0

Very attentive and caring.

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January 08, 2024

5.0

Easy to talk to, she really thought about me care, quick to respond about new labs. Overall felt comfortable and happy with her

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January 03, 2024

5.0

Very comfortable to speak with.

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January 03, 2024

5.0

She did not rush the appointment, listened to me and made realistic recommendations.

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January 02, 2024

5.0

She is a caring doctor who takes the time to listen to her patients.

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January 02, 2024

5.0

She is very professional and attentive, she took good care of me.

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January 02, 2024

5.0

Pleasant, covered all my questions and the basics needed for a new patient. Interested and concerned.

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December 28, 2023

5.0

Dr. Serna was very knowledgeable and helpful during my visit

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December 27, 2023

5.0

In my first visit with her she had clearly prepared well, asked pertinent questions, and gave me helpful answers.

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December 20, 2023

5.0

Very friendly and also professional.

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December 16, 2023

5.0

Thoughtful, smart, took time to explain things to me, caring

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December 15, 2023

5.0

She is very considerate, patient and willing to listen to my needs.

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December 13, 2023

5.0

The doctor was very patient and took her time explaining everything. She was very knowledgeable in her field.

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December 11, 2023

5.0

She listens and is good at trying how to figure out how she and the services she can offer can help.

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December 08, 2023

5.0

She's a friendly, warm dr. who listens well, too. Very young, though, so obviously not as experienced (as compared w/my ex wonderful m.d. ([full name], anyway...) But she actually went over something in my record I'd neglected to do that's really important, that even Dr. [last name] didn't remind me of!

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December 07, 2023

5.0

Dr. Serna was very thorough, informative, and very relatable. She listened to my concerns and was very educating to help me understand what my issues may be. An awesome provider. Very patient!

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December 07, 2023

5.0

She was very thorough and took her time answering any questions I had and great bedside manner.

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December 06, 2023

5.0

Very patient, understanding, listens well, and very professional.

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December 04, 2023

5.0

Dr. Serna was a great listener!

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November 30, 2023

5.0

She thoroughly explained all possible issues and made us feel comfortable to ask questions.

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November 29, 2023

5.0

She was kind, attentive (did not rush meâ€”and I chatted a lot about a personal loss), compassionate, helpful, and obviously intelligent.

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November 28, 2023

5.0

She is warm concerned about you as a person.

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November 28, 2023

5.0

Dr. Serna was very nice and made sure to cover any possible questions or concerns I had.

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November 27, 2023

5.0

Dr Serna was approachable, listened to my issues, did research on my incoming appt the night before (?!!! amazing!) and helped me decide between several options for course of treatment. I'm so glad to have her as my new GP.

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November 21, 2023

5.0

Dr. Serna was friendly, knowledgeable and helpful. I already have recommended her to a friend

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November 20, 2023

5.0

Attentive and pleasant

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November 20, 2023

5.0

Thorough. Good communicator.

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November 15, 2023

5.0

Dr. Serna is excellent. She is thorough, analytical, and kind. I feel lucky to have her as my primary care doctor.

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November 14, 2023

5.0

Patient, thoughtful and smart

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November 13, 2023

5.0

Dr. Serna took the time to listen to all of my concerns. Dr. Serna was very informative and took the time to explain everything to me.

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November 12, 2023

5.0

She was friendly thorough and polite

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November 10, 2023

5.0

Sheâ€™s thorough and pleasant. Sheâ€™s also approachable and is able to communicate in laymanâ€™s terms.

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November 08, 2023

5.0

Perfect customer service

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November 07, 2023

5.0

She seemed interested in my husbands health and took alot of time with him.

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November 06, 2023

5.0

She listened carefully and made recommendations and gave very quick feedback from all tests. I am so glad to have met her and hope she will remain my doctor for years to come.

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November 06, 2023

5.0

Very engaging Dr.

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Disclosures

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.

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