At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
The Dr was very polite and warm. I felt like she listened to what I had to say. I felt she considered my feelings and was empathetic to my condition. I feel like she treated me like a human. She explained every step of the visit as she went through it as she was doing it.
Dr. Swary had to do a procedure on my face and was very professional and careful. I pray the results are benign! I have been going to Northwestern for decades along with my family. They provide the best of doctors.
She is aware of my past history. Although I know she reviews my Chart, she makes me feel that her attention is on me. The staff is very friendly and I liked when her assistant introduced herself to me. This sounds very basic but I have been in positions where I do not know the name of the person who is helping.
Excellent care. The staff is very friendly and I liked when her assistant introduced herself to me. This sounds very basic but I have been in positions where I do not know the name of the person who is helping.
I really appreciated Dr. Havey Swary's calm and clear assessment. I was very stressed about my issue and was dreading the procedure but she made it quick and painless. I felt great after this appointment!
Excellent covid safety protocol in the office. Very helpful and quick staff. Really loved the nurse and doctor who attended to my issue! They explained everything clearly and the procedure was fast and painless.
See my previous survey response. She went the extra mile once again â€šÃ„Ã® finding time to squeeze me in on short notice, then took a detailed history, explored alternatives, and came up with a sensible game plan. Great bedside manner, too.
Not only is Dr.S an excellent doctor with wonderful bedside manner and personality her staff is very professional her personal assistant is very good at getting back to me sooner than I would ever expect when I called with a question and I feel very good hands
Dr. Swary has been wonderful as my dermatologist. She took time to explain various complicated stuffs to my level and always wanted me to check back so that she knows my progress with the prescription. She also made me comfortable taking about my problems with her easygoing attitude.
Dr. Swary took the time to answer all my questions and even look up on google the ingredients of the baby wipes I was using that we thought may be bothering my hands. I feel confident that she is doing everything she can to help me find the reason my hands have been having an allergic reaction. She had recommendations for products I should be using instead of my current personal care products.
The office staff were friendly and the safety protocols that were in place made me feel safe at my appointment. The Dr. provided a clear overview of the procedure and offered me clear answers and recommendations to all my questions.
Dr. Swary did what seemed to me to be a diligent assessment of my symptoms and a very skillful biopsy, and was quick to answer my followup questions. Her approach was very professional and at the same time friendly, personable and caring...Her assistant was very diligent, helpful and welcoming, as was the receptionist who checked me in...The Evanston facility was great; parking was easy and the visit went very quickly and efficiently.
I really like ease of access to the Evanston office. The staff at the front desk is always helpful. I also really appreciate Dr Swary's professional care and concern. She is so patient and thorough. She's also very kind and caring.
We did a tele-call. Her pre-plan was DeTaiLeD from her staff in calling prior to our call. Made sure she had pictures to review. Our discussion was well informative and the end result was enlightening and educational for my understanding as to why I'm having such issues as well as how to solve the issues
This office has done it again! Each visit I have made here has brought me into contact with the best doctors I have experienced in my lifetime. Dr. Havey Swary possesses a calm, intelligent professionalism that immediately put me at ease in discussing my concerns. The skill of being an active listener is probably not a great focus in medical school, but I have realized how important I feel it is in receiving outstanding medical treatment. This practice has consistently raised the skill to an art, and Dr. Havey Swary clearly is a perfect fit.
I would certainly recommend Dr. Jillian Havey Swary to anybody I know. She's brilliant has wonderful. Her bedside Manner made me who is very afraid of doctors finding something wrong feel so comfortable and I have every bit of faith and confidence in her and I left there feeling so relieved and in good hands! She's the best!
Very kind, great communication, makes me feel comfortable as a patient, is extremely helpful and considerate. My acne has cleared up a lot and is doing so much better. Thank you very much Dr. Swary, I appreciate your time!
Dr Swary is responsive to my needs. She always has a solution for each problem. She explains what I am to do in a way that I feel I totally understand her instructions. She always encourages me to call again if any question arises.
Dr. Swary is very thorough as well as efficient with the full body scan. I feel confident if there were any questionable moles or blemishes she would identify and address them in the most timely manner
Dr Swary is extremely knowledgeable about my skin condition. She knows the latest treatments available and because I have a lot of prob with med issues she is watching out for my Heath. Wonderful diagnostician. Very compassionate !