MyNM Login

Access your Northwestern Medicine patient account with MyNM,* powered by MyChart.

Palos MyChart

Palos MyChart has transitioned to MyNM. Log in to your MyNM account or learn more below.

Set Up Your MyNM Account

Follow a step-by-step guide to set up your MyNM account today on your computer or mobile device.

Answer Your Questions

For more information about MyNM, view our frequently asked questions.

Check Your Symptoms with Self-Triage

You can now use your MyNM account to check many common symptoms and get recommendations for care. The Self-Triage tool, formerly known as Symptom Checker, will guide you through a series of questions about your specific concerns.

  1. The Self-Triage tool is in MyNM.
    • If you do not have a MyNM account, you can learn how to set one up by visiting MyNM FAQ. You can also download the MyNM® app, available on the App Store or Google Play.
  2. Sign into your MyNM account. You can log in at
  3. Go to the main Menu.
  4. Under Find Care, click on Self-Triage.

You can use the MyNM® app or on an internet browser using a computer, tablet or smartphone.

Once you are on the Self-Triage page, you will find a list of common symptoms, including:

  • Stomach and back pain
  • Cold and flu symptoms
  • COVID-19
  • Diarrhea (adult and children)
  • Ear pain (children)
  • Headache and head injury
  • Muscle and joint
  • Rash (adult and children)
  • Urinary tract infection
  • Vaginal discharge

If you are using the Self-Triage tool for a child, please be sure to sign into the child’s MyNM account with proxy access. Self-triage for pediatric symptoms is only available in accounts for patients younger than 18. Please visit the MyNM Proxy Access page to find the forms to ask for proxy access. Proxy access gives you access to another patient’s MyNM account.

When you click on your symptom, you will answer several questions about your symptoms. The questions will ask you about how long you have had the symptoms and other details.

At the end of the questions, you will get a recommendation for care.

At the end of the questions, you will get recommendations for care, including:

  • Call 911
  • Go to the nearest Emergency Department
  • Go to an Immediate Care Center (virtual or in-person visit)
  • Make a primary care physician appointment (virtual or in-person visit)
  • How to care for yourself at home

Each care recommendation will have details about how to access the care. If you do not have a primary care physician, you may schedule a new patient visit.

All care recommendations for physician visits will be for a primary care visit (Family Medicine, Internal Medicine or Pediatrics). The tool will not recommend specialty care visits such as cardiology or orthopaedics.

If you have symptoms other than listed, you can click on the Symptom Checker box. Clicking on Symptom Checker will take you to a website outside of your MyNM account.

The Symptom Checker tool will also ask you questions about your symptoms and how long you have had them. You will get a recommendation to visit a physician, Immediate Care Center or Emergency Department.

Sending Messages in MyNM

If you send a message through MyNM, allow at least 2 business days for a reply.

Do not send urgent messages through MyNM.

  • If you need help from a member of your care team right away, please call their office.
  • If you have a life-threatening illness or injury, go to the nearest emergency department or call 911.

Learn more about sending messages in MyNM.

Messaging Your Care Team in MyNM
Messaging Your Care Team in MyNM

MyNM® App

The MyNM® app makes your healthcare journey even easier to navigate from your mobile device. It has features not available on your computer. There is no cost for the app.

Download the MyNM app from the App Store or Google Play.

mychart-apple-store mychart-google-play

*The MyNM® app and MyNM provide access to portions of your medical records regarding visits to participating Northwestern Medicine facilities and some private medical staff practices. If you use another patient portal offered through a private medical staff practice, that portal will remain separate, and you should continue to use it.