Frequently Asked Questions About Insurance Coverage
- Should I talk to my insurance company before I go to Northwestern Medicine?
- When does Northwestern Medicine contact my insurance?
- What are my options for choosing individual plans without a subsidy?
- What are commercial insurance plans?
- What is a tiered network?
- What is a narrow network?
- What are exchange products?
- What is a benefit plan?
- What is a co-payment?
- What is a deductible?
- What is Explanation of Benefits (EOB)?
- What should I know about HealthCare Sharing Ministries (HCSMs)?
Absolutely. When speaking to your insurance, first determine if your specific plan is in or out of network at Northwestern Medicine. If out of network, you will need a referral from a physician; however, you may still incur large out-of-pocket expenses. To avoid large out-of-pocket expenses, it is recommended that you seek providers that are in network unless a specialty service is only performed at that location.
It is also important to find out what specific services, procedures and tests will be covered before your arrival. Insurance companies may have coverage limits depending on the service or room charges. Lastly, it is helpful to know and understand what your co-payments, deductibles and/or co-insurance amounts are, depending on your type of service.
You may be able to choose an individual plan without a subsidy off the exchange through a health plan such as Aetna, Cigna, Humana, United Healthcare or Land of Lincoln. These plans are available through healthcare.gov, a broker or directly from the plan. Please contact your broker, health plan or refer to healthcare.gov* for additional information about available options for your health insurance coverage.
Important Information About Health Care Sharing Ministries (HCSMs)
HCSMs are not like traditional insurance plans and do not have to comply with the consumer protections of the federal Affordable Care Act (ACA). HCSMs do not guarantee payment for medical claims and may not cover certain services. If you are enrolled in an HCSM, you should know:
- Your HCSM may not include coverage for certain services or pre-existing conditions.
- You may need to pay for services in advance (except in the Emergency Department).
- You will need to submit your own reimbursement request to your HCSM after receiving care. Northwestern Medicine does not bill HCSMs.
Please contact your HCSM directly to understand what expenses may be covered and what you may be responsible for paying.