At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
dr. Hill was empathetic concerned and listened very well to my problems. He gave me a clear diagnosis and showed and explained to me the why what and where of my problem. My biggest compliment goes out to Doc on his ability to listen and show that he cared and listened .He was present and sincere.
Dr. Hill is the consummate professional, caring, supportive, and one of the all around nicest doctors I have ever been around. We cannot say enough about his demeanor and how he has helped us, I would not see anyone else.
It has been 4-5 years since I last saw busy Dr Hill, yet he remembered me. He is attuned and compassionate, and I hope he has been able to train some NEW doctors, PAs, nurses! The same day he received my MRI results, he called me (it was after 5pm) to discuss the care he thought I should have going forward.
I am a man whose never had to have hospital and/or doctor's visit. By the grace of God I am healthy. Dr.Hill and his nurse, the nurses that worked with him on the day or surgery made this a very, very, easy situation for me
Doctor was pleasant and personable. I felt that he listened intently to my story and concerns. He patiently explained my presenting problem. He respected my ideas, thoughts, wishes and concerns. He eased my worried-ness.
Dr. Hill is an outstanding physician who cares deeply about his patients. His concern for me is heard at every visit. He does an excellent job of explaining the problem and all the solutions available and also explains which he thinks is best for you and why. He listens carefully and looks you in the eye directly when speaking to you. He always checks for your understanding. I appreciated his telling him how I can reach him quickly if I need to. His gentle and quiet manner made me feel comfortable.
*Dr. Hill is the most outstanding physician that I have met at NW. He has read my history prior to seeing me and starts with a conservative approach first. I am most grateful to him for being that way because surgery scares me so _____ his way is working.
I've been a patient of Dr. Hill for over 20 years. He is an excellent surgeon, I have had three surgeries performed by him. The time he takes with you to explain your situation and evaluate your problem is beyond compare. He takes the time to get to know you as a person in order to determine your best medical course of care.
Dr. Hill was wonderful about trying to get me better for my upcoming vacation. He had his nurse recommend a place I could get an expedited MRI (I got an MRI from Northwestern before but had to wait 2 weeks for an appointment-I didn't have 2 weeks.). Dr Hill had his nurse give me her direct phone number to call when I had the MRI. He said he would call me with the results and determine the care plan prior to vacation. Which he did! Just fantastic the care he took. I've been telling everyone what a great experience I had.
Dr. Hill is kind, courteous and very professional. I had a list of questions for him about potential arthroscopic surgery and he answered all questions, sometimes offering information ahead of my questions. He was very knowledgeable about my medical history and completely prepared for my visit.
*Dr. Hill was very professional. He also showed a genuine concern for my problem and made me feel at ease and confident in his ability to diagnose. He took a very restraint approach to my problem and gave me a path to follow, if my pain persists.
Dr. Hill is very caring and thorough. He wants me to get better, so he is concerned about all aspects of my life because he knows everything works together. So, when I leave his office, I feel better physically and I feel refreshed and uplifted.
I ALWAYS tell others about the exceptional care I receive at ALL of Northwestern's facilities---doctors, nursing staff, techs, etc. I am extremely confident with the quality of healthcare I receive there.
Dr Hill consistently proves exceptional care and concern for my knee issues. He explains treatment options and ways for me to care and provide relief from my pain issues. I am extremely satisfied and pleased with him and recommend him often to associates and friends.
truly appreciated the professionalism shown throughout my visit. Dr. Hill quiet confident demeanor reassured me of his diagnosis and recommended treatment. The nurse, X-ray tech were all ist rate. NM investment in patient care technology was also apparent. Great job!
DR James Hill is a true professional! He is one of the only surgeons I trust my life with. He truly cares about my well being . He is so respectful , genuine, compassionate & a true healer! I cannot Thank Dr Hill enough. he had been my doctor for 30 years & I am so grateful to him for yet again mending my knees so I can walk & be mobile! I have never had a better doctor in my life. He is an exceptional human being !! Dr Hill my whole family also thank you , for your exceptional care of me. it is an honor to know you. Thank you for the huge difference you make . Your dedication is rare . You are a GIFT!
Dr James Hill spent ample time with me to discuss my health issues. I never feel rushed. He always throughly explains treatment options and proved a high level of care and concern. I highly recommend him to my associates and friend who have knee problems.
I have recommended Dr Hill to others and they have become his patients.I recommend NWM to my family and friends as well. it's wonderful to go for care at a place where everyone is friendly, especially if I'm not feeling well....thank you!