At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.
Dr Kurtzer was extremely thorough and explained everything she was going to do and next steps. She answered all my questions with concern and compassion. She was very professional and very approachable so I felt comfortable talking about such private and personal information.
Walking into the building, they had someone making sure everyone had the appropriate mask. Online checking was very convenient, saving time and limiting time spent with personnel. I did not feel rushed during my appointment.
Front desk, Kimberly, was sweet and caring. PA was efficient and thorough and worked well with the Dr.Dr. Kurtzer was brilliant, gentle, even keeled, patient, clear, helpful and empathetic. I can't tell you how thrilled and relieved I am to have such a clear understanding and diagnosis. I have a plan to execute and a team that knows what they are doing! Thank you! Job well done!
This place and the people are absolutely amazing. The front desk staff makes you feel so welcomed and cared for. My experience with Beth has been nothing but amazing..she makes you feel so comfortable..and Traci is the most intelligent doctor I have ever been to in my life. I am FINALLY getting some answers. 10/10 recommend.
I thought my visit could not of been easier and the doctor listen to me. Gentle and caring. Not embarrassing at all. I have had a stroke so I am a little slow and forgetful with words and she wAs very patience with me.
The hospital was clean & followed Covid guidelines. I felt safe while I was there. From the front desk check in to the visit with my doctor the entire experience was great. Everyone was helpful & extremely professional.
Dr. Kurtzer exerts true compassion and care for her patients. I searched high and low to find a Gynecologist that would be specialized with a trauma based care approach. She spent ample time talking to me about the various issues I have going on. She thinks outside the box and is willing to work WITH the patient, and not ON the patient. She values my feedback and was one of the most delicate and kind physicians I think I have ever met. I am disappointed that Northwestern is so far from my home - but, I will gladly return for this level of care. Certainly thankful to have Dr. Kurtzer and her staff assisting with what is a very difficult area of medicine for me. Northwestern is SO fortunate to have Dr. Kurtzer, Beth, and Cristal working at this clinic. They are the epitome of what ALL sectors of medicine should represent and strive for. Well done!
Dr. Kurtzer and her staff were extremely knowledgeable. They were extremely patient and took their time with me. I appreciated receiving personalized care. Dr. Kurtzer and her team are very compassionate and non-judgmental. I am appreciative of the gentle, trauma informed approach. I am thankful to have found this phenomenal team as I have struggled for many years to find this kind of care.
Good customer service all around and I love Dr Kurtzer. She really has a deep understanding of gynecological issues. Some GI docs only focus on babies/pregnancy and they dismiss you other issues. At Northwestern I was taken serious.
Did not feel rushed, she is very tentative and personable. I very much appreciated that a NP was transcribing our visit while Dr. Kurtzer could focus on the exam and any questions I may have. I further appreciated receiving a copy of the visit summary at the end of my appointment. I think all doctor offices should subscribe to the same procedure.
I'd like a more in depth explanation of findings I was hearing during exam. Felt a bit over simplified and it is difficult to think in the moment about the questions when your worried about pain. Very gentle approach was much appreciated though!
I loved how kind and professional Dr. Kurtzer was! She was gentle when examining me. It especially helped me to see all of the visuals she used (e.g. handouts, example of what my topical medication will look like) and the details used when explaining the plan of care. I appreciated her help so much!
Everyone was extremely friendly and helpful, including the ladies at the front desk, the nurse/CNA, the physician's assistant, and doctor! They accommodated my anxiety needs as much as they could during this covid time and made me feel comfortable! They took every precaution necessary to keep things clean and healthy for covid.
Dr. Kurtzer was very warm and explained everything that she would be doing. She also allowed me to feel comfortable voicing if I needed something done differently. The NP, Pat Handler, was the exact same way. I was very glad to have both of them take care of me!
Everything about the visit was so lovely - the facilities, technology used, the people, and the education. I did not feel rushed at all and felt like everyone was there to care for me during an experience that feels a little awkward to begin with.
If it wasn't for Dr. Kurtzer I would still be walking around with a tumor on my pituitary gland. Something that my neurologist and endocrinologist missed. She is very good T her job and extremely knowledgeable about female hormones.
Dr. Kurtzer had a great bedside manner and explained things to me very throughly. The receptionists were also very friendly. I did not have to wait to be seen and the entire appointment process was seamless.
Dr. Traci A. Kurtzer is the nicest most caring and knowledgeable doctor I've ever been to !!! I've been having health issues for the past six months and have seen several doctors and have had some pretty bad experiences with long wait times and doctors rushing through the visit and not concerned at all about your health. This was the first time I didn't have to wait, I was actually called a few minutes before my appointment and Dr. Kurtzer doesn't rush you, she sincerely cares about her patient's well being ! She listened carefully to all my concerns and explains everything thoroughly. I'm so thankful and relieved to have finally found a doctor that truly cares about her patients and does everything possible to help you feel better!!
Excellent service from the receptionist, the nurse and Dr. Kurtzer! The entire staff is very professional, friendly and helpful ! I've been having a lot of health issues for the past six months and have gone to several hospitals and NWM Hospital is by far the best hospital I've ever been to !
Dr. Kurtzer is so kind and understanding. She listened and explained everything carefully and clearly. She was also very gentle during an examination and asked if I was comfortable. I would highly recommend her and her assistant.
Dr. Kurtzer has a very calming and soothing voice. She walks you through everything she doesn't proceed until your ready. Makes you feel like your in charge of your care. When she does this it also makes you feel like she cares about your comfort. A pelvic exam is not comfortable but this one was.
Dr. Kurtzer is caring, patient, and knowledgeable. I never feel rushed in her care, and therefore don't mind waiting if she is running late, which has been rare in my experience. She has helped me a lot toward resolving my problem.
Dr Kurtzer is very empathetic and listens carefully to patients. She is kind and very gentle during procedures. She explains treatment in detail and is good when answering any questions. I feel very confident in her care and highly recommend her.
Dr. Kurtzer has such a great knowledge of lichen sclerosis and unique vulvar problems. She is the only physician I have found who could see what my problem was and I know I will get well with her compassionate help.
I like my consultation with Dr.Kurtzer. I think that we've discussed my concerns and we'd circle back to the best course of treatment. The easy connection to a health provider is what I really want to experience since I'm very private and reserved as a person and the comfort level is very important to me to discuss whatever it is that concerns my health. And Dr.Kurtzer was that attentive and informative in approach that suits my temperament as a patient.
Great communication on the part of the staff. Dr Kurtzer is outstanding in every respect. Very knowledgeable but explains everything to the patient easily, answering every question. Very friendly and attentive to every detail.
Dr Kurtzer is an excellent gynecologist, easy to talk, a great listener, and non judgmental. She doesn't rush through my appointment and seems genuinely interested in me. I can't say enough about how highly I think of her.
Dr. Kurtzer is the most invested doctor I've ever had. She has changed my life for the better. I feel like she really cares about her patients and their well being. She looks at the whole picture and takes the time to explain treatment options. I really feel like my health is in good hands with her and her team.
Dr. Kurtzer is great. She really listens and explains things so you understand. She takes her time and never seemed to be in a rush. I appreciate that. If there is something she can't do, she made suggestions for referrals to the right care.
Dr. Kurtzer spends time explaining her findings and treatment plans. She responds quickly and in detail to questions posted in MyCharts. She is patient and gentle in exams and is comprehensive in her protocols for checking my gyne health and in providing take-away handouts for my follow through care at home.
Dr. Kurtzer is very thorough in her appointments. She is very knowledgeable and takes time to explain everything. She also seems fully prepared during appointments and is invested in my condition and symptoms as a patient.
Dr. Kurtzer is extremely generous with her time, gives detailed explanations of medical procedures, care treatments and medical recommendations..She listen to my concerns and her professional demeanor made me feel comfortable asking questions..Dr. Kutzer creates an space of trust and respect.
Dr. Kurtzer has wonderful bedside manner. She listens, expresses empathy and explains things thoroughly. She is patient and comes across as kind and caring. She never acts rushed and gave me her undivided attention during my appointment. She provided options and explained the risk/benefit of each and answered every single question I asked.