Susan C. Tsai, MD

Susan C. Tsai, MD

4.8 
363 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Insurance

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Accepting New Patients

Practice Focus Areas

Education

Medical Education:
MD, Medical College of Wisconsin Medical School - 2001
Residency:
University of Illinois College of Medicine at Chicago - 2005
Fellowships:
University of Illinois College of Medicine at Chicago - 2006

Media

Board Certifications

  • American Board of Obstetrics and Gynecology - Obstetrics and Gynecology (Certified)

Faculty Profile

Associate Professor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Physician Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.8
4.8 

363 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

August 21, 2021

5.0

Very thoughtful and informative.

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August 17, 2021

5.0

She is very competent and has a great bedside manner.

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August 11, 2021

4.0

Very detailed and look at diagnosis from different perspectives. Very open to questions and explanations are clear. Looks at surgery as a last option.

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August 03, 2021

5.0

I’ve already sent her business. And I will continue to.

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August 01, 2021

5.0

Dr Tsai took the time to both thoroughly review my situation and explain in detail answers to my questions and my choices for care.

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July 30, 2021

5.0

She explains things thoroughly and seems extremely competent

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July 29, 2021

5.0

Dr. Tsai thoroughly explained my upcoming surgery in detail. We went through the pros and cons of certain decisions that I had to make as well. However, she didn't pressure me into making any specific decisions. It felt like my feedback was taken into consideration.

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July 12, 2021

4.0

Dr. Tsai is an excellent surgeon, but I didn't find her to have the best bedside manner. She's somewhat cold and impersonal. During a couple of my appointments she seemed impatient, i.e. she checked her watch in an exaggerated way, which made me feel rushed. However, her technical skills are more important, and I trusted that those were top-notch. Overall I'd recommend her and consider her a very good doctor.

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July 07, 2021

5.0

Took time with me and explained in detail what was going to happen. Very smart and friendly

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June 22, 2021

5.0

Dr. Tsai listens to her patients and treats them with respect and care.

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June 17, 2021

5.0

I liked how she explained things and the extra care she took in making me feel comfortable.

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June 15, 2021

5.0

Direct. Thorough. Communicates well. Busy calendar tho

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June 15, 2021

5.0

She is excellent. Never keeps me waiting. Explains everything in depth. Never seems in a hurry

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June 11, 2021

5.0

She is very knowledgeable in her field.

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June 02, 2021

5.0

Dr. Tsai is great! She explains everything and very patience with me.

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June 02, 2021

5.0

Because she is a doctor

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June 01, 2021

5.0

Dr. Tsai is extremely knowledgeable and thorough. She’s patient and professional. Her bedside manner is impeccable.

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June 01, 2021

5.0

Dr. Tsai was extremely knowledgeable about my diagnosis. She was also very calm and caring. She answered all of my questions and my husband’s questions. She also did not hurry me.

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June 01, 2021

5.0

Excellent doctor and patient care . Always concerned about her patient

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May 25, 2021

5.0

She explained everything to me in terms I could I understand. Very thorough.

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May 25, 2021

5.0

Very caring, explains things well!

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May 24, 2021

5.0

Really smart, great reputation, highly knowledgeable and skilled at her job, great “bedside manner�, very kind, listens and communicates well, easy to talk to, great follow through, thorough, conscientious, caring, and works for a top facility. What’s not to like?!!!

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May 13, 2021

5.0

She is very knowledgeable and has a good bedside manner.

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May 13, 2021

5.0

Dr Tsai was very friendly and thorough. I appreciate how she took the time to explain everything to me.

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May 11, 2021

5.0

Excellent doctor

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May 04, 2021

5.0

Thorough, compassionate and prompt. Answered all my questions and my husband’s questions.

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May 04, 2021

5.0

She is good at what she is doing. Treated me very well.

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May 04, 2021

5.0

She was thorough, but efficient, provided explanations.

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May 01, 2021

5.0

Dr. Tsai was wonderful. She clearly explained my condition and options, and I felt confident that she relayed the information I needed to make a sound decision. I couldn't ask for more than that.

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April 22, 2021

5.0

I had an appointment with Dr. Tsai and she is amazing, she took her time and was able to narrow down my issues pretty much right away. Mary her nurse is amazing as well , follow up and communication is excellent from the moment you walk in to the moment you leave.

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April 20, 2021

5.0

Very smart and has great communication and makes you feel comfortable.

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April 20, 2021

5.0

Explains things, procedures and results. Efficient.

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April 19, 2021

4.0

conflicting messages

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April 17, 2021

5.0

I like her style and demeanor. Pleasant yet professional, with just enough of the personal touch to feel like she’s listening to me.

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April 17, 2021

5.0

Excellent doctor!

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April 15, 2021

3.0

Gave me information I needed knowledgeable. just if you were going through this as a patient you would want your doctor to seem like they care. Maybe she was just having a long day .

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April 13, 2021

5.0

Dr. Tsai is caring, practical, and makes you feel at ease.

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April 10, 2021

5.0

Excellent doctor explain everything to you very well and answers any questions

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April 08, 2021

5.0

Took time to answer all questions in detail and provide innovative options.

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April 08, 2021

5.0

Very nice Doctor

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April 06, 2021

5.0

Dr. Tsai has a good bedside manner and took my concerns seriously. She developed a plan of action, and I feel that I am in good hands for treatment.

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April 06, 2021

5.0

She is extremely personable and friendly. She made me feel valid and secure and gave me a direction to pursue in my care. She listened and explained what she was doing and why. She gave me options and recommendations rather than just a diagnosis.

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April 06, 2021

5.0

Because of the information given.

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March 26, 2021

5.0

She is extremely competent and very responsive with questions

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March 26, 2021

5.0

She is very personable and informative.

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March 18, 2021

5.0

Great Dr

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March 18, 2021

5.0

Kind. Thorough explanations.

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March 18, 2021

5.0

Dr Tsai is very caring and thorough. She is very well informed im her profession.

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March 16, 2021

5.0

She is an excellent doctor

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March 16, 2021

5.0

She is great

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March 09, 2021

5.0

Very informative

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February 25, 2021

5.0

Dr Tsai is the reason for this score! She is very knowledgeable and thorough. She has exceptional beside manners. In fact, I'm a return patient - I trust her completely with my gynecological care and procedures.

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February 20, 2021

5.0

dr. Tsai is patient, thorough and has a good bedside manner.

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February 16, 2021

5.0

Sometimes you just know right away when you’ve met a top notch doctor and surgeon. Dr. Tsai knows how to connect and how to explain medical information fully and she checks in to be sure you get it. She’s confident, energized, good natured and steers you in the right direction. I would trust her to treat anyone I care about.

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February 12, 2021

5.0

She explained everything to wear i was able to understand and comprehend

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February 09, 2021

5.0

Dr. Tsai was very knowledgeable and attentive. She had an excellent bedside manner- friendly and professional.

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February 09, 2021

5.0

Dr. Tsai is professional, caring and supportive. Thanks to her I was able to keep calm during every visit and surgery.

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February 08, 2021

5.0

She's very knowledgeable about endometriosis. And she worked with me on different options before making any decisions

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February 07, 2021

5.0

Knowledge, open for discussion

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February 06, 2021

5.0

I give Dr. Tsai the score of 9 because my short relationship (2 visits - 1 teleNed and 1 office). Will have a procedure done in March.

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February 05, 2021

5.0

For the exact same reasons I stated above. She’s no nonsense and compassionate. She’s willing to answer all of your questions.

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February 04, 2021

5.0

Took the time to answer all my questions

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February 02, 2021

5.0

she is awesome!!!

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January 28, 2021

5.0

Dr. Tsai is amazing!

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January 28, 2021

5.0

On time, informative,thorough.

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January 22, 2021

5.0

Dr. Tsai has a great bedside manner. She was friendly, nice and personable.

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January 21, 2021

5.0

It is easily apparent she is highly knowledgeable but she shares that information with you in a manner that doesn’t overwhelm but rather makes you understand your issues and the path forward.

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January 16, 2021

5.0

Dr. Tsai is wonderful, she goes above and beyond fir her patients.

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January 14, 2021

5.0

Dr.Tsai is super nice and supportive.

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January 12, 2021

5.0

Seems like a wonderful person.

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January 07, 2021

5.0

Great doctor

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January 05, 2021

5.0

Kind and upbeat. Seems to know ehat she’s doing and she’s not pushing unnecessary surgery even though she’s a surgeon

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January 05, 2021

5.0

Very theral and makes you feel very comfortable.

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December 24, 2020

5.0

She was patient, attentive and informative.

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December 15, 2020

5.0

Dr. Tsai and the fellow were kind and informative.

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December 15, 2020

5.0

She’s very informative and personable and did an amazing job with my surgery.

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December 10, 2020

5.0

Very professional and thoroughly explained my test results.

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December 08, 2020

5.0

Excellent great doctor takes time and explain very well and answer any concerns

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December 07, 2020

5.0

Dr. Tsai is kind, sensitive, and down-to-earth in the most comforting way. She is direct and to the point, which is critical when you are trying to make major decisions about your health, but she also takes the time to explain everything to you along the way. I appreciated Dr. Tsai's patience as I asked all of my questions and responded to all of my "what ifs," even when I asked things more than once. Not only did Dr. Tsai take care of me in the moment, she also helped me understand and weigh my options for the future. I left my appointments with Dr. Tsai with a course of treatment in the immediate but I am also armed with my next steps and the knowledge I need to take charge of my health care moving forward. I am grateful.

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December 03, 2020

5.0

Doctor was kind, honest, and knowledgeable.

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December 01, 2020

5.0

She is very nice and efficient.

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November 25, 2020

0.0

She had no compassion, stern on what radiologist was saying, & didnt know what she was saying speaking on another doctor

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November 24, 2020

5.0

Because she is the best doctor for me and I've had a few, none with the care and true concern about me and the honest truth and great opinions about me and my care.

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November 21, 2020

5.0

Dr. Tsar was very professional, she explained everything thoroughly and gave me my options.

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November 14, 2020

5.0

Wonderful doctor

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November 14, 2020

5.0

Great facility

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November 14, 2020

5.0

She thoroughly goes over her medical care.

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November 14, 2020

5.0

I've been provided patient care/services by NWMH since 2010 and I have never had a bad experience. Everyone from the check-in process to being provided treatment is phenomenal.

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November 12, 2020

5.0

Dr answered my questions, helped me understand my health better

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November 12, 2020

5.0

The attention to my health and well being is clear. Dr took time to answer my questions

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November 12, 2020

5.0

Good bedside manner

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November 12, 2020

5.0

Quick fast service

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November 09, 2020

5.0

Took time to listen to all my questions and answered them.

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November 09, 2020

5.0

Very professional and helpful

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November 09, 2020

5.0

She is excellent and knows what she is talking about. I am thankful for the minimally invasive surgery and the results of my surgery. She is also very kind!

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November 09, 2020

5.0

kind, professional staff, excellent medical care

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November 05, 2020

5.0

She explains everything very clearly and instills confidence.

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November 05, 2020

5.0

Very considerate and professional care.

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October 29, 2020

5.0

She was very thorough.

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October 29, 2020

5.0

Hysterectomy consulting

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Disclosures

Industry Relationships

Consulting / Related Activities

Faculty member engaged in activities such as speaking, advising, consulting, or providing educational programs for the following companies or other entities

  • Baxter Healthcare Corporation

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.