Susan C. Tsai, MD

Susan C. Tsai, MD

4.8 
448 ratings  Read Reviews
Northwestern Medicine logoNorthwestern Medical Group

Primary Specialty

Minimally Invasive Gynecological Surgery

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Insurance

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Practice Focus Areas

Education

Medical Education:
MD, Medical College of Wisconsin Medical School - 2001
Residency:
University of Illinois College of Medicine at Chicago - 2005
Fellowships:
University of Illinois College of Medicine at Chicago - 2006

Media

Meet The Doctor 1:40
Meet The Doctor
August 27, 2013

Board Certifications

  • American Board of Obstetrics and Gynecology - Obstetrics and Gynecology (Certified)

Faculty Profile

Associate Professor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

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Overall Rating

4.8
4.8 

448 Ratings

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Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

Sort By Newest
100 Most Recent Reviews

August 31, 2022

5.0

She listens and gets to the point straight away while still respecting your wishes, she works quickly and diligently. She walks you through your options and procedure throughly and clearly.

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August 30, 2022

5.0

Professional, friendly, explains well

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August 25, 2022

5.0

Dr. Tsai is respectful of my priorities, nonjudgmental, and knowledgeable. She’s one of the best physicians I have ever met as a patient and as a nurse.

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August 25, 2022

4.0

She was kind and funny very understanding and a good listener. She empathizes with you genuinely. Dry sense of humor though you either get it or might get offended.

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August 23, 2022

5.0

She's very thorough and knowledgeable.

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August 23, 2022

5.0

Excellent surgeon. Excellent bedside manner. 100% confident and comfortable in her care.

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August 14, 2022

5.0

Professional, knowledgeable and personable

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August 12, 2022

5.0

She is an amazing doctor and person. Highly skilled. Extremely intelligent. Great bedside manner. Cannot recommend enough.

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August 11, 2022

5.0

Very knowledgeable, professional, kind, caring about specific patient needs and above all her expertise is great!

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August 11, 2022

5.0

Dr Tsai was compassionate and thorough. She took the time to answer my questions and her evaluation prevented me from having what was likely an unnecessary hysterectomy. The relief I felt after seeing is hard to describe. I would absolutely recommend her to anyone needed complex gyn care.

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August 11, 2022

5.0

The doctor is very thorough and explained everything fully. She made me feel very comfortable with the procedure

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August 11, 2022

5.0

Dr. Tsai is very approachable and made me feel confident that I was in good hands. I will definitely be recommending her.

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August 09, 2022

5.0

Very nice and concerning doctor

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August 05, 2022

5.0

Dr Tsai is extremely thorough, competent, patient, reassuring and explains everything well. I understood what she said. She was not condescending and has great bedside "manner".

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August 04, 2022

5.0

She's awesome! I wish I could make her my regular gynecologist! Super polite, knowledgeable, down to earth, didn't sugar coat things for me, and had a great attitude.

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August 04, 2022

5.0

She was confident and compassionate, Very nice with a great energy, I new I was in good hands.

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August 02, 2022

5.0

See all of the above comments!

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August 02, 2022

5.0

Great at providing details and a very relaxing demeanor for a high anxiety patient.

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August 01, 2022

5.0

Very informative and pleasant

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July 29, 2022

5.0

She answers any questions one might have.

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July 28, 2022

5.0

I trust and respect Dr Tsai.

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July 26, 2022

5.0

Have full confidence that I am in good hands.

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July 25, 2022

5.0

She is kind, friendly, thorough, knowledgeable, and efficient.

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July 25, 2022

5.0

Dr Tsai has been the only surgeon to listen to my concerns, symptoms and requests. She didn’t just tell me I was to young to make my own medical decisions even though I’m 30. She’s awesome and did great surgery. They have been great at answering questions through my chart and never make me feel like it’s a stupid question.

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July 25, 2022

3.0

Honestly, I have to continue this medical issue journey and I hope I can communicate my need not to feel rushed with Dr. Tsai.

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July 25, 2022

5.0

I have already recommended her to a friend of mine in the area. Dr Tsai listened to me and made my concerns feel heard. I came with questions about which procedure would be most appropriate and we worked together to make a good decision for my medical care, and she got me scheduled for a surgery only a month out from the date that I came for surgical consult. I am completely satisfied with the care I have received thus far in the process and have faith that the rest of the process will go well.

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July 22, 2022

5.0

Highly skilled surgeon.

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July 18, 2022

5.0

Great doctor

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July 07, 2022

5.0

Tells you everything

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July 05, 2022

5.0

The customer service that Dr. Tsai gives is phenomenal. She’s patient, caring and concerned about all of my needs.

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June 30, 2022

5.0

Dr.Tsai is extremely thorough and knowledgeable. Her follow up is outstanding. She responds to my communication in record time. And clear communication is very important to me.

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June 29, 2022

5.0

She is a very caring doctor

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June 27, 2022

5.0

She's very informative and explains things in a direct, understandable way. Great demeanor and really put me at ease.

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June 21, 2022

5.0

She made me feel very confident with what she saw in the ultrasound. I felt no reason to question or have concerns after our call ended.

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June 19, 2022

4.0

Dr talks too FAST, but she explained my uterus was strangely placed. Her assistant had explained they usually had Ultrasound b/f exam; not in my case.

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June 18, 2022

5.0

Very professional but not cold. Nice personality.

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June 18, 2022

5.0

She seemed extremely knowledgeable and was responsive to addressing my concerns.

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June 16, 2022

5.0

She was so knowledgeable and personable!

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June 16, 2022

5.0

Excellent

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June 14, 2022

5.0

Dr Tsai explains everything in both detailed and laymens terms. She answers any questions I have and is very kind. She provides efficient but thorough care. Surgery was well explained before, during, and after procedure. Everything we discussed was done as needed during my surgical procedure.

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June 12, 2022

5.0

She's very personable and extremely informative about every question you might think is silly, she's amazing.

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June 11, 2022

5.0

Dr Tsai was knowledgeable and communicated with empathy and clarity. I appreciated her candor and care.

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June 04, 2022

5.0

She is the type of doctor you would want family and friends to meet. For there care and procedures.

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June 02, 2022

5.0

She is extremely knowledgeable and professional and took time in answering my questions throughly.

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June 02, 2022

5.0

She the best

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May 31, 2022

5.0

Very personable and very informative. Great bedside manner.

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May 26, 2022

5.0

The evaluation was thorough. She was collaborative and was comfortable with an informed patient who wanted to increase my understanding of the condition. Her presentation is direct and she shares what she is thinking, the pros and cons, etc. She is a doctor first, not a scientist.

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May 19, 2022

5.0

Very professional and got straight to the point. Very nice woman

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May 17, 2022

4.0

Very pleasant but a busy. She stays true to facts and educates you however straight to the point which is good but also intimidating when dealing with the reproductive system in women. There were so many questions and responses that I had after I left at a commerce state then when I was in her office.

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May 16, 2022

5.0

Phenomenal service

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May 11, 2022

5.0

Very knowledgeable and direct and to the point. I have a condition that other doctors have made a big deal about, she made it seem normal.

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May 10, 2022

5.0

She explained everything that could happen and that northwestern has the doctors on staff to fix any complications that might arise

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May 09, 2022

5.0

Very thorough and straight forward. Has immediate follow up and follow through. Interacts with me. Shows me the imaging and test results numbers. Comparing findings from each visit. No sugar coating. Tells me the pros and cons.

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April 24, 2022

3.0

I didnt get a big intro from them and I felt as if I was leading the conversation of my suggested treatment. She seemed too non chalant about being my provider or not. I didnt get the full reassurance, guidance, and support I was hoping for. It was also our first visit. Although she didnt rush the conversation, I could feel its speediness.

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April 19, 2022

5.0

Knowledgable and skilled at explaining a complex matter

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April 19, 2022

5.0

She is amazing!!!!! Ahe communicated each step and kept my mind at ease.

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April 19, 2022

5.0

Again, this was only my 1st meeting so what do I really know? But based on first impressions...Doctor Tsai was nice, funny and understanding, but also VERY knowledgeable, direct and thorough. I'm nervous about having uterine surgery, but Doctor Tsai's explainations and demeanor at my appointment were reassuring and I am glad to have her as my surgeon.

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April 18, 2022

5.0

They understood my anxiety about COVID19

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April 10, 2022

5.0

Very through. Explained everything. Listened to patient concerns answered questions.

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April 05, 2022

5.0

A doctor that listens and offers advice only after hearing patient’s needs. Dr. Tsai knows her medicine so I trust her advice. Grateful for her.

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April 04, 2022

5.0

she was very helpful and made it clear she was there to work with me to achieve what I wanted. She gave a detailed, easy-to-understand rundown of the procedure and all risks, as well as putting me at ease with the idea of surgery. It was very easy to communicate with her and I would recommend her to anyone I know who is also seeking a gender-affirming hysterectomy.

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April 01, 2022

5.0

Thorough and easy to talk to

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March 24, 2022

5.0

Very helpful, and patient enough to walk you through a process...a better care plan.

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March 22, 2022

5.0

I already have recommended her to a friend in need of gynecological care.

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March 22, 2022

5.0

Dr Tsai attentively listens to my concern about the surgery and made me feel safe n in good hands for my procedure

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March 17, 2022

5.0

She’s very professional, patient and it’s evident that she wants to help her patients

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March 16, 2022

5.0

She has been so Compassionate and caring every step of The way.

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March 09, 2022

5.0

Dr. Tsai was very patient and explained everything about my condition to me. I had a laparoscopic for my ovarian cyst with the size of 10cm*10cm*8cm. The surgery went very smoothly, the incisions were so small and the recovery has been very well. The medical took very good care of me.

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March 01, 2022

4.0

I believe she is highly skilled.

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February 23, 2022

5.0

Very professional and explains medical concerns in a humble and simple terms. Excellent bed side manner.

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February 12, 2022

5.0

Same Knowledgable caring informative.

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January 31, 2022

5.0

She listens and explain everything in the way where you can understand your health problem.

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January 31, 2022

5.0

She is personable, patient and knowledgeable. I appreciate her bedside manner and am looking forward to continuing to build our doctor/patient clinical relationship.

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January 31, 2022

5.0

She is AMAZING.

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January 24, 2022

5.0

It’s clear Dr. Tsai has genuine concern for her patients. This was my first major surgery so I was no doubt nervous, and she made me feel comfortable and was a great doctor in general. On top of everything, my stitches are barely even visible. She’s amazing. I can only imagine what it’s like to be in a Doctor or Surgeons shoes and you guys are truly super heroes. Thank you for taking such great care of me and I’m sure so many others!!!

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January 24, 2022

5.0

Takes the time to talk and even draw pictures so the patient can understand the issues and risks. And didn't push surgery, which is refreshing for a surgeon.

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January 24, 2022

5.0

I have confidence in Dr. Tsai.

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January 22, 2022

5.0

She is very professional and knowledgeable.

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January 18, 2022

5.0

She is a wonderful human being in addition to being an excellent doctor.

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January 17, 2022

5.0

She explained everything to me and asked if I had any questions broke every detail down to me as far as my surgery she wasn't in a rush very concern about my well being

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January 11, 2022

5.0

Dr. Tsai is one of the most amazing healthcare providers I have ever had. She is thorough and takes time to explain things to me. I have a history of trauma, and felt comfortable and safe with her.

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December 25, 2021

5.0

She spoke to me plainly and intelligently and asked for and responded to my questions without hesitation. If she didn't know the answer she was straight forward about it and explained what my alternatives were.

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December 24, 2021

5.0

She was thorough, took time to explain all of the results, was efficient and nice at the same time.

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December 18, 2021

5.0

She is a very kind, compassionate and informative provider.

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December 15, 2021

5.0

Very personable and informative!

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December 11, 2021

5.0

Dr. Tsai was great, helpful, honest, caring

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December 11, 2021

5.0

Dr Tsai was consistent with the above description and I felt confident in her knowledge.

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December 05, 2021

2.0

The doctor seemed a perfectly rational and technical, went well over the questions, was precise with the answers, kept any human connection or personalized advice away, and kept typing as I was speaking. Some of the record is not even fully accurate. It just felt awkward. Maybe because it was a tele-visit I am not sure, but showing little more compassion in addition to technical medical expertise would had been really nice.

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December 04, 2021

5.0

She care,answers all questions to the best of her ability,and she speaks a language that's easily interpreted not just long medical terminology.

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December 02, 2021

5.0

She was a good listener and explained things thoroughly

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November 27, 2021

5.0

She’s interested in my concerns and very thorough with my care. She has a pleasant attitude as well.

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November 15, 2021

5.0

Friendly, knowledgeable and quick response time.

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November 13, 2021

5.0

She was very kind and patient and explained things well and had great bedside manner

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November 11, 2021

5.0

I just love her. I’ve never been enjoyed my time with Dr so much.

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November 09, 2021

4.0

Straightforward and sound approach to resolving a health issue. Taking all the necessary steps to vet any concerns prior.

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November 09, 2021

5.0

Experienced and explains well

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November 08, 2021

5.0

She is very knowledgeable and kind.

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November 03, 2021

5.0

It has been 3 full business days since I saw Dr Tsai. I m still waiting for an outstanding item followup from Dr Tsai. Overall she is an excellent Dr. She is very patient to answer the questions we had.

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November 01, 2021

5.0

She is a lovely person and very friendly. She presented my options to me and allowed me to make the best decision for me.

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October 30, 2021

5.0

Dr Tsai is detail oriented, explained my surgery and any possible complications in detail, she answered all my questions before and after the surgery. With each test result she writes a short note explaining the significance, which is unique to her. So glad I went to her for my hysterectomy.

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