Susan C. Tsai, MD

Susan C. Tsai, MD

4.8 
389 ratings  Read Reviews
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Practice Focus Areas

Education

Medical Education:
MD, Medical College of Wisconsin Medical School - 2001
Residency:
University of Illinois College of Medicine at Chicago - 2005
Fellowships:
University of Illinois College of Medicine at Chicago - 2006

Media

Board Certifications

  • American Board of Obstetrics and Gynecology - Obstetrics and Gynecology (Certified)

Faculty Profile

Associate Professor, Feinberg School of Medicine

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Practice Groups and Affiliations

Medical Group:
Northwestern Medical Group
Alignment Category:
Northwestern Medicine Physician Network
On Medical Staff At:
Northwestern Memorial Hospital

Ratings and Reviews

At Northwestern Medicine, our patient’s feedback is important to us. While different care providers have their own unique strengths, we strive to be as transparent as possible with our quality of care.

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Overall Rating

4.8
4.8 

389 Ratings

Reviews from Patients

100 Most Recent Reviews

Reviews from Patients

100 Most Recent Reviews

March 24, 2022

5.0

Very helpful, and patient enough to walk you through a process...a better care plan.

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March 22, 2022

5.0

I already have recommended her to a friend in need of gynecological care.

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March 22, 2022

5.0

Dr Tsai attentively listens to my concern about the surgery and made me feel safe n in good hands for my procedure

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March 17, 2022

5.0

She’s very professional, patient and it’s evident that she wants to help her patients

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March 16, 2022

5.0

She has been so Compassionate and caring every step of The way.

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March 09, 2022

5.0

Dr. Tsai was very patient and explained everything about my condition to me. I had a laparoscopic for my ovarian cyst with the size of 10cm*10cm*8cm. The surgery went very smoothly, the incisions were so small and the recovery has been very well. The medical took very good care of me.

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March 01, 2022

4.0

I believe she is highly skilled.

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February 23, 2022

5.0

Very professional and explains medical concerns in a humble and simple terms. Excellent bed side manner.

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February 12, 2022

5.0

Same Knowledgable caring informative.

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January 31, 2022

5.0

She listens and explain everything in the way where you can understand your health problem.

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January 31, 2022

5.0

She is personable, patient and knowledgeable. I appreciate her bedside manner and am looking forward to continuing to build our doctor/patient clinical relationship.

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January 31, 2022

5.0

She is AMAZING.

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January 24, 2022

5.0

It’s clear Dr. Tsai has genuine concern for her patients. This was my first major surgery so I was no doubt nervous, and she made me feel comfortable and was a great doctor in general. On top of everything, my stitches are barely even visible. She’s amazing. I can only imagine what it’s like to be in a Doctor or Surgeons shoes and you guys are truly super heroes. Thank you for taking such great care of me and I’m sure so many others!!!

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January 24, 2022

5.0

Takes the time to talk and even draw pictures so the patient can understand the issues and risks. And didn't push surgery, which is refreshing for a surgeon.

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January 24, 2022

5.0

I have confidence in Dr. Tsai.

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January 22, 2022

5.0

She is very professional and knowledgeable.

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January 18, 2022

5.0

She is a wonderful human being in addition to being an excellent doctor.

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January 17, 2022

5.0

She explained everything to me and asked if I had any questions broke every detail down to me as far as my surgery she wasn't in a rush very concern about my well being

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January 11, 2022

5.0

Dr. Tsai is one of the most amazing healthcare providers I have ever had. She is thorough and takes time to explain things to me. I have a history of trauma, and felt comfortable and safe with her.

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December 25, 2021

5.0

She spoke to me plainly and intelligently and asked for and responded to my questions without hesitation. If she didn't know the answer she was straight forward about it and explained what my alternatives were.

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December 24, 2021

5.0

She was thorough, took time to explain all of the results, was efficient and nice at the same time.

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December 18, 2021

5.0

She is a very kind, compassionate and informative provider.

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December 15, 2021

5.0

Very personable and informative!

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December 11, 2021

5.0

Dr. Tsai was great, helpful, honest, caring

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December 11, 2021

5.0

Dr Tsai was consistent with the above description and I felt confident in her knowledge.

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December 05, 2021

2.0

The doctor seemed a perfectly rational and technical, went well over the questions, was precise with the answers, kept any human connection or personalized advice away, and kept typing as I was speaking. Some of the record is not even fully accurate. It just felt awkward. Maybe because it was a tele-visit I am not sure, but showing little more compassion in addition to technical medical expertise would had been really nice.

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December 04, 2021

5.0

She care,answers all questions to the best of her ability,and she speaks a language that's easily interpreted not just long medical terminology.

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December 02, 2021

5.0

She was a good listener and explained things thoroughly

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November 27, 2021

5.0

She’s interested in my concerns and very thorough with my care. She has a pleasant attitude as well.

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November 15, 2021

5.0

Friendly, knowledgeable and quick response time.

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November 13, 2021

5.0

She was very kind and patient and explained things well and had great bedside manner

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November 11, 2021

5.0

I just love her. I’ve never been enjoyed my time with Dr so much.

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November 09, 2021

4.0

Straightforward and sound approach to resolving a health issue. Taking all the necessary steps to vet any concerns prior.

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November 09, 2021

5.0

Experienced and explains well

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November 08, 2021

5.0

She is very knowledgeable and kind.

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November 03, 2021

5.0

It has been 3 full business days since I saw Dr Tsai. I m still waiting for an outstanding item followup from Dr Tsai. Overall she is an excellent Dr. She is very patient to answer the questions we had.

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November 01, 2021

5.0

She is a lovely person and very friendly. She presented my options to me and allowed me to make the best decision for me.

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October 30, 2021

5.0

Dr Tsai is detail oriented, explained my surgery and any possible complications in detail, she answered all my questions before and after the surgery. With each test result she writes a short note explaining the significance, which is unique to her. So glad I went to her for my hysterectomy.

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October 30, 2021

5.0

She was very thorough, upbeat and professional

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October 28, 2021

5.0

she took time to walk through the steps, explaining the results and presenting my options.

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October 23, 2021

5.0

Caring and compassionate. Love her!

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October 18, 2021

5.0

Competent, patient and kind.

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October 12, 2021

5.0

She is friendly, listens, addresses issues you bring up and explains options well.

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October 04, 2021

4.0

I think our time together could have been more personalized. Having a bit more compassionate would be nice.

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October 04, 2021

5.0

Professional

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October 02, 2021

5.0

Her patient cate skills and knowledge.

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September 28, 2021

5.0

Very caring and professional Very helpful

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September 28, 2021

5.0

She’s straight forward and provides informative context to help me make the best possible decisions regarding my health.

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September 21, 2021

4.0

She explains everything very clear, only downside is she’s very busy and hard to get appointment with her

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September 09, 2021

5.0

Great demeanor and felt cared for

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September 07, 2021

5.0

Dr. Tsai gets right to the point and works quickly.

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September 02, 2021

5.0

Dr Tsai is clearly very smart, energetic, and loves her job. I want that in a surgeon.

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August 21, 2021

5.0

Very thoughtful and informative.

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August 17, 2021

5.0

She is very competent and has a great bedside manner.

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August 11, 2021

4.0

Very detailed and look at diagnosis from different perspectives. Very open to questions and explanations are clear. Looks at surgery as a last option.

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August 03, 2021

5.0

I’ve already sent her business. And I will continue to.

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August 01, 2021

5.0

Dr Tsai took the time to both thoroughly review my situation and explain in detail answers to my questions and my choices for care.

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July 30, 2021

5.0

She explains things thoroughly and seems extremely competent

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July 29, 2021

5.0

Dr. Tsai thoroughly explained my upcoming surgery in detail. We went through the pros and cons of certain decisions that I had to make as well. However, she didn't pressure me into making any specific decisions. It felt like my feedback was taken into consideration.

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July 12, 2021

4.0

Dr. Tsai is an excellent surgeon, but I didn't find her to have the best bedside manner. She's somewhat cold and impersonal. During a couple of my appointments she seemed impatient, i.e. she checked her watch in an exaggerated way, which made me feel rushed. However, her technical skills are more important, and I trusted that those were top-notch. Overall I'd recommend her and consider her a very good doctor.

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July 07, 2021

5.0

Took time with me and explained in detail what was going to happen. Very smart and friendly

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June 22, 2021

5.0

Dr. Tsai listens to her patients and treats them with respect and care.

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June 17, 2021

5.0

I liked how she explained things and the extra care she took in making me feel comfortable.

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June 15, 2021

5.0

Direct. Thorough. Communicates well. Busy calendar tho

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June 15, 2021

5.0

She is excellent. Never keeps me waiting. Explains everything in depth. Never seems in a hurry

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June 11, 2021

5.0

She is very knowledgeable in her field.

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June 02, 2021

5.0

Dr. Tsai is great! She explains everything and very patience with me.

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June 02, 2021

5.0

Because she is a doctor

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June 01, 2021

5.0

Dr. Tsai is extremely knowledgeable and thorough. She’s patient and professional. Her bedside manner is impeccable.

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June 01, 2021

5.0

Dr. Tsai was extremely knowledgeable about my diagnosis. She was also very calm and caring. She answered all of my questions and my husband’s questions. She also did not hurry me.

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June 01, 2021

5.0

Excellent doctor and patient care . Always concerned about her patient

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May 25, 2021

5.0

She explained everything to me in terms I could I understand. Very thorough.

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May 25, 2021

5.0

Very caring, explains things well!

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May 24, 2021

5.0

Really smart, great reputation, highly knowledgeable and skilled at her job, great “bedside manner�, very kind, listens and communicates well, easy to talk to, great follow through, thorough, conscientious, caring, and works for a top facility. What’s not to like?!!!

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May 13, 2021

5.0

She is very knowledgeable and has a good bedside manner.

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May 13, 2021

5.0

Dr Tsai was very friendly and thorough. I appreciate how she took the time to explain everything to me.

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May 11, 2021

5.0

Excellent doctor

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May 04, 2021

5.0

Thorough, compassionate and prompt. Answered all my questions and my husband’s questions.

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May 04, 2021

5.0

She is good at what she is doing. Treated me very well.

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May 04, 2021

5.0

She was thorough, but efficient, provided explanations.

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May 01, 2021

5.0

Dr. Tsai was wonderful. She clearly explained my condition and options, and I felt confident that she relayed the information I needed to make a sound decision. I couldn't ask for more than that.

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April 22, 2021

5.0

I had an appointment with Dr. Tsai and she is amazing, she took her time and was able to narrow down my issues pretty much right away. Mary her nurse is amazing as well , follow up and communication is excellent from the moment you walk in to the moment you leave.

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April 20, 2021

5.0

Very smart and has great communication and makes you feel comfortable.

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April 20, 2021

5.0

Explains things, procedures and results. Efficient.

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April 19, 2021

4.0

conflicting messages

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April 17, 2021

5.0

I like her style and demeanor. Pleasant yet professional, with just enough of the personal touch to feel like she’s listening to me.

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April 17, 2021

5.0

Excellent doctor!

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April 15, 2021

3.0

Gave me information I needed knowledgeable. just if you were going through this as a patient you would want your doctor to seem like they care. Maybe she was just having a long day .

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April 13, 2021

5.0

Dr. Tsai is caring, practical, and makes you feel at ease.

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April 10, 2021

5.0

Excellent doctor explain everything to you very well and answers any questions

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April 08, 2021

5.0

Took time to answer all questions in detail and provide innovative options.

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April 08, 2021

5.0

Very nice Doctor

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April 06, 2021

5.0

Dr. Tsai has a good bedside manner and took my concerns seriously. She developed a plan of action, and I feel that I am in good hands for treatment.

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April 06, 2021

5.0

She is extremely personable and friendly. She made me feel valid and secure and gave me a direction to pursue in my care. She listened and explained what she was doing and why. She gave me options and recommendations rather than just a diagnosis.

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April 06, 2021

5.0

Because of the information given.

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March 26, 2021

5.0

She is extremely competent and very responsive with questions

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March 26, 2021

5.0

She is very personable and informative.

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March 18, 2021

5.0

Great Dr

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March 18, 2021

5.0

Kind. Thorough explanations.

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March 18, 2021

5.0

Dr Tsai is very caring and thorough. She is very well informed im her profession.

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Disclosures

Industry Relationships

Consulting / Related Activities

Faculty member engaged in activities such as speaking, advising, consulting, or providing educational programs for the following companies or other entities

  • Baxter Healthcare Corporation

External Professional Relationships

Pharmaceutical, device, and biotechnology companies frequently collaborate with basic scientists and physicians within an academic medical center to help advance science and improve patient care. These relationships are important in achieving scientific breakthroughs and in establishing the effectiveness and safety of promising new therapies. In order to assure objectivity in clinical research and patient care, the Northwestern University Feinberg School of Medicine (Feinberg), Northwestern Memorial HealthCare, Children's Hospital of Chicago Medical Center, and the Shirley Ryan AbilityLab have adopted integrity policies that require research and clinical faculty (in full-time, part-time, and unpaid/voluntary categories) to report compensated and uncompensated external industry relationships. Patients are encouraged to discuss these disclosures with their physician as well as to inquire as to how these relationships are overseen by Feinberg. To learn more about our Disclosure and Professional Integrity Policy, and the conflict of interest policies of our joint affiliate survey partners, please go to our Office for Regulatory Affairs Policies page.