Lisa E. Flaum, MD

November 14, 2020

5.0

Great bedside manner. Very careful to explain thoroughly. Quite knowledgeable.

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November 14, 2020

5.0

Very thorough examination. Situation explained clearly.

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November 14, 2020

5.0

Dr. Flaum and her team are kind and caring. She always listens to my concerns and takes action when necessary. I appreciate her advice and attention to my condition and concerns.

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November 14, 2020

5.0

Everyone is kind and takes extra care in asking questions and answering mine. I feel treated like a human being, not like a disease. The staff is great!

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November 14, 2020

5.0

Dr. Flaum and her team are professional, friendly, and caring.They take time to listen to my concerns and answer questions. I never felt rushed!

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November 14, 2020

5.0

Excellent care and service! Found staff to be very compassionate, kind, and understanding.

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November 14, 2020

5.0

She was very thorough, very responsive, dry well informed, very pleasant

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November 14, 2020

5.0

Doctors were knowledgeable and thoughtful. Scheduling was difficult

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November 14, 2020

5.0

Good listener. Answers all my questions if there is a medical answer.

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November 14, 2020

5.0

Quality of care, concern for me as a patient, and most, importantly, results we have gotten. I never thought when I was first diagnosed that I could make this kind of progress.

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November 13, 2020

5.0

Dr. Flaum has always listened to me, answered all my queries and worked with me to address any issues I have with my treatment.I'm confident Dr. Flaum will provide the best treatment available for my condition. I appreciate her professionalism, expertise and experience.

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November 13, 2020

5.0

Dr. Flaum, all the wonderful nurses and staff have always been an ally in treatment. I know they all work hard to do what's best for me.

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November 12, 2020

5.0

She has gone out of her way to be helpful

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November 12, 2020

5.0

Everyone I encountered was extremely helpful

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November 12, 2020

5.0

She is an excellant professional and includes patient in treatment decisions.

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November 12, 2020

5.0

Addressed my issues and concerns. Professional and personal. Research based treatment options.

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November 12, 2020

5.0

No one told me in advance my husband couldn't come into the appointment with me and We both took off work and had to find childcare so he could come with me.

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November 12, 2020

5.0

She is very kind and thorough. Answers questions. Patient.

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November 12, 2020

5.0

Great care. Feel very comfortable that I am in good hands

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November 10, 2020

5.0

See above. She's kind, compassionate and very knowledgeable.

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November 10, 2020

5.0

Very kind, professional and thorough staff. Dr Flaum listened carefully to me and my health concerns and answered all my questions. Very happy with this team.

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November 07, 2020

5.0

I hope no one I know NEEDS to see Dr Flaum, but if they did, she is the absolute best. I love that she delivers news with compassion, but not pity.

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November 07, 2020

5.0

As I fight breast cancer, there is no one I want in my corner more than Dr Flaum!

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November 05, 2020

5.0

Very thorough and listens with interest and very compassionate.

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November 05, 2020

5.0

I had the best care at NM from day one. Every visit so far for the last 10 years has been amazing. Thank you.

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November 03, 2020

5.0

She was very professional took her time with me and answered all my questions.

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November 03, 2020

5.0

Service was great.

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November 02, 2020

5.0

She is a smart, thorough and caring physician.

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November 02, 2020

5.0

Excellent clinicians. I am cared for and about with every interaction I have at NW.

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October 31, 2020

5.0

A gentle kind Dr. I wish time spent was a little longer, but liked her a lot!

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October 29, 2020

5.0

Dr. Flaum is a great doctor. She is professional, on time and includes the patient in decision-making. She exudes trust and I have confidence that I am always in good hands with her.

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October 29, 2020

5.0

Well oiled machine. Very professional and polite.

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October 26, 2020

5.0

There aren't enough superlatives to describe Dr. Flaum she is the best.She is extremely smart ,knowledgeable & honest.She has a warm personality & talks you through everything, leaving you confident with your decisions.

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October 26, 2020

5.0

Northwestern has a great Hematology department. I go here also for a benign blood clot & am very pleased with my dr & the service.

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October 26, 2020

5.0

Dr. Flaum is the best! She is so kind and patient and answers all of my worry wart questions without pause.

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October 26, 2020

5.0

Dr. Flaum and her staff are so patient and kind. YOu never feel rushed out the door.

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October 25, 2020

5.0

Dr. Flaum is upbeat, caring, compassionate, and talks to you in terms you can understand. Willing to spend as much time with you as you need.

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October 25, 2020

5.0

Caring and compassionate professionals; on top of the latest treatments available.

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October 22, 2020

5.0

Through and listens

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October 19, 2020

5.0

She shows great concern for you and your situation.

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October 19, 2020

5.0

Not been to other departments like this anywhere else since this is my only time needing this care and expertise. But like everything at NWMH the care is state of the art.

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October 16, 2020

5.0

She's very nice doctor

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October 16, 2020

5.0

Highly professional. Explains pro and cons of taking medication. Answers patients questions patiently

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October 16, 2020

5.0

Follow up calls remind me of upcoming appointments.Waiting time less than 5 minutes.Excellent doctors and nurses.

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October 15, 2020

5.0

Dr. Flaum is the best! So reassuring, compassionate and a great listener. She explains everything very well.

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October 14, 2020

5.0

She is very knowledgeable and has excellent communication skills. She answered,all my questions directly and understandably.

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October 14, 2020

5.0

Excellent service, extremely knowledgable medical staff, and great personal attentio .

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October 13, 2020

5.0

Thorough eval. Attentive to questions asked

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October 13, 2020

5.0

She is brilliant, kind, an educator, on the forefront of cancer research, and just the best doctor anyone could wish for when dealing with cancer.

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October 13, 2020

5.0

I have never had the quality of care that this medical team provided for me. They are kind, educate the patient and answer all questions joyfully. What a pleasure.

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October 12, 2020

4.0

Great care.

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October 12, 2020

5.0

My oncology team is amazing, everyone from Dr. Flaum to the nurses in the infusion lab are fantastic.

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October 12, 2020

5.0

Professional and high experiences

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October 12, 2020

1.0

Never any hope now. She was good when I was stage 2 in 2015

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October 12, 2020

5.0

She seemed very knowledgeable and was very pleasant.

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October 12, 2020

5.0

This was the first time I saw Dr. Flaum. It was so refreshing to get right in for my appointment and not have to wait 2 hours like my previous oncologist. I was very pleased with the care Dr. Flaum gave me.

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October 12, 2020

3.0

Communication between groups (research, doctor, nurses and infusion) is complicated. Three weeks ago I asked for someone to check my appointments to make sure they fit within study. No one got back to me. I emailed on Friday and all was confirmed today. There is no point person for care.

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October 10, 2020

5.0

Although I hope I don't have to recommend her to anyone!

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October 10, 2020

5.0

Dr. Flaum is very caring and patient. I never feel rushed. She answers all of my questions thoroughly.

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October 10, 2020

5.0

Quick to listen about my concerns

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October 10, 2020

5.0

Please with the timely service

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October 09, 2020

5.0

She is thorough, professional, knowledgeable yet personable. She is available to her patients for any concerns.

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October 09, 2020

5.0

The excellent level of care

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October 08, 2020

5.0

Very knowledgeable, great doctor.

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October 08, 2020

5.0

Love NWM

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October 07, 2020

5.0

Listener.

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October 07, 2020

5.0

Good problem solvers.

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October 06, 2020

5.0

She is personable, attentive and makes me feel comfortable. I really like her as a doctor.

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October 06, 2020

5.0

Great experience, as always.

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October 05, 2020

4.0

Knowledgeable in her area of expertise.

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October 05, 2020

4.0

Understanding and compassionate about her patients.

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October 05, 2020

5.0

The doctor prepared for the appointment and read my medical record. Also, she seemed concerned about me as a person, taking the time for us to talk. This was my first visit but I had the impression that she would allow me to be involved in decision-making regarding my care, which is vey important to me.The nurse was equally attentive.

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October 03, 2020

5.0

Doctor Flaum was incredibly honest, compassionate, and informative.

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October 02, 2020

5.0

Caring health care workers

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September 30, 2020

5.0

She took the time to explain things to me.

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September 30, 2020

5.0

Dr Flaum provided me with detailed information on my test results & next steps.

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September 30, 2020

5.0

She gives time to explain my concerns about my health.

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September 30, 2020

5.0

Everybody is always ready to help.

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September 29, 2020

5.0

Again, intelligent, knowledgeable, personable and caring.

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September 29, 2020

5.0

Very professional and knowledgeable. Saved my life.

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September 26, 2020

5.0

She is very thorough and personable.

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September 26, 2020

5.0

The breath of patients they treat. The types of cancer and the number of cases gives them a larger body of knowledge. The doctors are more knowledgeable.

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September 25, 2020

5.0

I wouldn't go anywhere else.

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September 25, 2020

5.0

Dr Flaum is excellent and very accommodating.

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September 25, 2020

5.0

Dr Flaum is excellent and very accommodating. All of the staff at NW Medical have always treated me with kindness and patience!

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September 22, 2020

5.0

Knowledgeable FriendlyProfessional

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September 22, 2020

5.0

Professional FriendlyTrustworthy

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September 22, 2020

5.0

Dr. Flaum was very through and very compassionate

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September 22, 2020

5.0

the Dr answered all my questions

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September 22, 2020

5.0

I would recommend Dr.Lisa Flaum because she is very patience,she listens to your concerns,clear answers to all my questions and very personable. Happy with Dr.Flaum!

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September 22, 2020

5.0

NM Hematology and Oncology care and service is outstanding !

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September 22, 2020

5.0

Excelente doctora y muy profesional

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September 22, 2020

5.0

Atenci??n excelente y profesionales

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September 22, 2020

5.0

OnTime for appt, thorough exam,

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September 21, 2020

5.0

Professional, knowledgeable, answered my questions.

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September 21, 2020

5.0

Well organized and Efficient, Great Staff, Facilty clean.

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September 21, 2020

5.0

She is very knowledgeable, explains the reasons for a plan of treatment well, and is caring.

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September 21, 2020

5.0

Everyone I have encountered has been knowledgeable, compassionate, and helpful. From check-in through treatment; staff, nurses, technicians and physicians are caring, professional and highly skilled. Excellent care.

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September 21, 2020

5.0

First of all, I just like her! Secondly, she's personable, she listens and she explains things very clearly. She also has always done what she can to help put my mind at ease when I voice something I am worried about -- I trust her advice and feel that I am in good hands with her.

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September 21, 2020

5.0

They have been great seeing me through my journey of breast cancer. I am very grateful for all they do to keep me healthy.

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September 18, 2020

5.0

Would recommend any breast cancer patient to her.

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September 18, 2020

5.0

Dr flaum is very understanding to your feelings. She makes a very stressful situation easier to cope with.

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September 16, 2020

5.0

She is highly knowledgeable and answered all questions. Very helpful and very kind.

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September 15, 2020

3.0

Flaum called me yesterday with scan results so I wouldn't have to wait the night. I cannot tell you how meaningful this is. I greatly appreciate this. Scans are easy. It's the waiting that is awful. She is always on time and listens to my list of questions which I appreciate. Score is based on operations if the entire group, not her. We did not define today what it means to be seen. I am getting my three day break, with appointment scheduled for October 9th. She will most likely pop into infusion? I will send an email reminder when it gets closer. I don't want special treatment or for her to come in on her day off. I really wanted to understand how my ask could work for everyone. I am not sure this was accomplished. I don't want anyone to be upset or resentful. (I don't think anyone is, just don't want it to happen). I need to be in this study and will do anything to ensure this happens. I am so happy - a three day break will help my hands"feet recover and will give me a mental break that is needed. So a big thank you to everyone.

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September 15, 2020

5.0

She takes her time and answers my questions thoughtfully and in a way I can understand

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September 15, 2020

5.0

They were kind and efficient

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September 15, 2020

5.0

NW is the only place for excellent Physicians and Dr Flaum is one very professional expert.

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September 15, 2020

5.0

Expert In choose field of Medicine.

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September 14, 2020

5.0

She listen to you.

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September 14, 2020

5.0

They are very concerned with your health and safety . Love my doctor.

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September 14, 2020

5.0

Dr. Flaum is knowledgeable and listens to my concerns.

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September 14, 2020

5.0

Dr. Flaum is very patient and explains things in a way that I understand. She also makes sure Liam comfortable with the treatment plan.

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September 12, 2020

5.0

Like Dr Flaum

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September 12, 2020

5.0

Excellent physician. Friendly, calming, professional, down to earth.

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September 12, 2020

5.0

Knowledgeable, caring doctors and nurses.

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September 10, 2020

5.0

Listens in an engaged manner, is solution oriented, friendly and easy to relate to.

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September 10, 2020

5.0

Great medical team- comprehensive care

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September 10, 2020

5.0

Dr. Flaum and her team are excellent, but I wish I didn't have to wait so long between arrival and the actual time to be seen.

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September 10, 2020

5.0

She takes her time to answer questions, unlike a lot of doctors that just want to get in and out. I never feel like she is rushing off to her next patient.

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September 10, 2020

5.0

Over the past 6 1/2 years, since my breast cancer diagnosis, I have received great care by the oncology dept. I received recently approved drugs that I wouldn't have gotten at a non-teaching hospital. I always felt that I was in the most capable hands.

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September 08, 2020

5.0

Dr. Flaum is an excellent doctor. She is always straight forward and will go out of her way to make sure that you know every medical option available to you.

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September 08, 2020

5.0

Dr. Flaum and her team has always taken good care of me since my breast cancer surgery in 2016. They are always professional and responsive to all of my needs and concerns.

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September 07, 2020

5.0

Listens, and is very friendly and caring. She's on top of all that needs to be done.

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September 07, 2020

5.0

Quick, attentive staff, yet very friendly.

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September 06, 2020

5.0

Successful care outcomes. Personalized care.

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September 05, 2020

5.0

As always, I felt well taken care of at my appointment with Dr. Flaum. I would certainly recommend her and Northwestern for care.

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September 05, 2020

5.0

I always feel in good hands.

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September 05, 2020

5.0

She explained the next steps in my treatment clearly, answered all my questions and responded to my concerns.

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September 05, 2020

5.0

I didn't have to wait long. Everyone was very nice and considerate. All of my questions were answered and my concerns were addressed.

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September 04, 2020

5.0

The care that I have received in the Hematology and Oncology Department since 2015 has been phenomenal. Dr. Flaum and other members of the care team are always attentive and responsive.

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September 03, 2020

5.0

As I said above she got me through chemo. She is the expert.

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September 03, 2020

5.0

Dr. Flaum is a fantastic doctor. She was there for me every time I needed her. I survived my breast cancer with her guidance.

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September 02, 2020

5.0

I really appreciate her willingness to listen and discuss medical options

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September 02, 2020

5.0

I was not rushed to make a decision and was treated with respect

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August 31, 2020

5.0

Dr. Flaum is thorough, caring and explains your options well.

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August 31, 2020

5.0

I appreciate the way of Dr. E Flaum explained and unswer my questions at the time of my visit.

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August 31, 2020

5.0

Explains everything and answers questions

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August 28, 2020

5.0

Knowledgeable

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August 28, 2020

5.0

Dr Flaum is wonderful. She spends time explaining treatment and helping navigate and potential side effects.

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August 27, 2020

5.0

Very professional!

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August 27, 2020

5.0

Dr. Flaum is excellent! She takes time to explain treatment options and lets you ask questions. She does not rush your visit. She really cares about her patients!

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August 22, 2020

5.0

Dr. Flaum is so kind yet is very comprehensive and thorough. I am comfortable discussing any health issues. She sees the whole patient.

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August 22, 2020

5.0

Dr. Flaum provided very thorough explanations regarding my care and the rationale for the decisions that were made. She took the time to inquire about my wellbeing and to answer all of my questions.

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August 19, 2020

5.0

Thoroughness. Good listener.

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August 18, 2020

5.0

Dr Flaum is interested in and cares about her patients. She takes the necessary time to explain medical issues and to listen to concerns.

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August 18, 2020

5.0

Dr Flaum is amazing. She is so knowledgeable and incredible thoughtful and sweet!

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August 17, 2020

5.0

After a recent PET scan, Dr Flaum called to say the scan was good but there were issues in my lungs. She had me return for a CT to investigate. I like very much that she was pro-active in my treatment.

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August 16, 2020

3.0

Shes a great doctor

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August 16, 2020

5.0

very empathetic, knowledgeable, patient and thorough.

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August 10, 2020

5.0

Dr Flaum explained to me what had happened and why she was ruling out a cancer. She also listened to me counting In details what had Happened.

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August 08, 2020

5.0

Personal, professional care

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August 08, 2020

5.0

She is knowledgeable, friendly, and thorough.

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August 06, 2020

5.0

Dr Flaum is caring, smart and listens incredibly well.

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August 06, 2020

5.0

Good quality of care

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August 03, 2020

5.0

Friendly, professional treatment. Plus on time!

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July 30, 2020

5.0

She has always been there for me when I needed Easy to talk to and takes time to .Listen

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July 26, 2020

5.0

She has been very caring and personable. Dr. Flaum has taken all of my ideas, questions and concerns into consideration and has been a pleasure to work with.

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July 25, 2020

5.0

Informative & friendly

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July 23, 2020

5.0

Dr. Flaum is professional, knowledgeable and compassionate.

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July 16, 2020

5.0

Knowledge and balanced approach. Great follow up and emotional understanding. Very appreciative of Dr Flaum's care.

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July 16, 2020

5.0

Happy with the support of the program and Dr Flaum is kind, listens, explains everything well, answers questions and always runs on time for her appts!

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June 29, 2020

5.0

Dr. Flaum went out of her way to meet me when it wasn't during a routine clinic day. That shows how much she cares about her patients.

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June 27, 2020

5.0

Lisa spends time with you and listens to your input.

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June 26, 2020

5.0

Dr Flaum is easy to talk to and she cares about her patients . She is competent and that is important .

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June 26, 2020

5.0

We are new to the facility and you to the doctor she is very easy to talk to you and understand seems very caring and knowledgeable

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June 25, 2020

5.0

Listening. Knowledge. Compassion

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June 25, 2020

5.0

Very positive experience. Good communications. Compassionate and patient with my many questions.

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June 23, 2020

5.0

Friendly and up to date.

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June 22, 2020

5.0

A very professional and kind staff including Dr Flaum. She was on schedule and was available for questions. Very good experience.

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June 18, 2020

5.0

Dr Flaum is professional and friendly.

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June 18, 2020

5.0

Her care has been focused, thorough & informative.

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June 16, 2020

4.0

Dr. Flaum seemed rushed today and didn't even listen to my chest as she always does.

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June 15, 2020

5.0

Dr. Flaum is a good listener, always answers all of my questions, and routinely shares relevant research findings with me.

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June 15, 2020

5.0

Dr. Flaum is easily approachable and makes me feel important through my healthcare process.

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June 09, 2020

5.0

Dr. Flaum has answered all of my questions, and has been very caring and patient. Every patient has to feel that their concerns are important and I have always felt that way with Dr. Flaum.

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June 09, 2020

5.0

Very aware & up-to-date regarding aspects of my condition being treated by other Northwestern oncology doctors; fully explained timing & rationale for next chemo treatment steps for me; answered all questions I had. Very pleased!!

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June 09, 2020

5.0

I did not hesitate to give these scores due to the my knowledgeable and caring doctor, Thank you, Dr. Flaum.

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June 08, 2020

5.0

She listens, she's knowledgable, has a common sense approach.

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June 07, 2020

5.0

Very caring and will take the time out to listen to your concerns and explains it to you makes you knowledgeable of what is going on with your health and seems to be very concerned about her patients

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June 06, 2020

5.0

Dr. Flaum has been with me since the beginning when I was first diagnosed with breast cancer. She and her staff have been wonderful.

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June 02, 2020

5.0

She took her time and explained everything well.

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Lisa E. Flaum, MD

Primary Specialty

Hematology and Medical Oncology

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