Other Requests Related to Your Health Records

• You can ask us to correct health information about you that you think is incorrect or incomplete.
• We may say “no” to your request, but we will tell you why in writing, usually within 60 days of your request.

Patient Request for Amendment of Protected Health Information Form
Process Overview: Patient Request for Amendment

• You can ask us not to use or share certain health information for treatment, payment, or our operations. We are not required to agree to these requests. For example, we may say “no” if it would affect your care.
• If you pay for a service or healthcare item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. We will say “yes” unless a law requires us to share that information.
• You can ask us to not share your health information through Epic Care Everywhere. Epic Care Everywhere and similar information exchange programs allow clinicians from across the country to electronically and securely exchange health information for treatment purposes to support care coordination for patients. This opt-out will not affect how we share your health information through our established organized healthcare arrangements including Epic Community Connect. If you opt-out of Epic Care Everywhere, you can also opt back in by contacting nmcareeverywhereassistance@nm.org.

Patient Request for Restriction of Protected Health Information Form

• You can ask us for a list (accounting) of the instances we have shared your health information for six years prior to the date you ask, with whom we shared it, and why.
• We will include all the disclosures except for those about treatment, payment or healthcare operations, and certain other disclosures (such as any you asked us to make). We will provide one accounting per year for free but may charge a reasonable, cost-based fee if you ask for another one within 12 months.

Patient Request for Accounting of Disclosures Form