Visitor Policy Updates

Visitor Restrictions Due to COVID-19

Last updated: March 30

For the continued safety of patients, physicians, staff and the community, Northwestern Medicine has implemented a no-visitor policy in all of our inpatient and outpatient care sites.

Exceptions

In cases where this policy may have long-term negative health impacts for the patient, some exceptions may be made. Exceptions to this policy include:

  • Pediatric patients under the age of 18 (limited to one visitor/companion 18 or older)
  • Neonatal ICU patients (limited to two visitors 18 or older, one at a time)
  • Compassionate care, including pastoral care visits and end-of-life patients (limited to one visitor 18 or older)
  • Laboring and post-delivery mothers (limited to one visitor 18 or older)
  • Patients requiring transportation home after an ED visit or outpatient visit or procedure (limited to one visitor/companion 18 or older)

Visitor Screening

All patients and visitors will be screened for symptoms of COVID-19 or flu, including a temperature check. Visitors indicating or showing signs of illness during this screening process will not be allowed to visit or accompany the patient. Patients and visitors who complete the screening will be given a badge to proceed. Patients and visitors without a badge will be asked to return to the screening location to complete their screening.

Service Animals

Northwestern Medicine will temporarily no longer allow service animals in the emergency department or inpatient areas. If you are coming for an outpatient visit, please contact the appointment location to confirm whether a service animal will be allowed.