If this is a medical emergency, please call 911. For other urgent care needs, please see one of our immediate care locations.

If this is a medical emergency, please call 911.

Northwestern Medicine Prentice Women's Hospital

If this is a medical emergency, please call 911. For other urgent care needs, please see one of our immediate care locations.

If this is a medical emergency, please call 911.

Overview

Northwestern Medicine Prentice Women’s Hospital provides leading-edge medical care uniquely tailored to the needs of women in the heart of downtown Chicago. As the largest birthing center in Illinois, Prentice is known for gynecologic and pregnancy care; however, specialists cover every medical specialty to treat women in any stage of their life.

Parking and Transportation

Parking is available at discounted rates for patients and visitors of Prentice Women's Hospital.

Parking Rates

Standard Parking

Up to 7 Hours: $11 7 to 24 Hours: $24

Valet

Up to 7 Hours: $25 7 to 24 Hours: $35

Parking Validation

You can validate your ticket at the customer service desks on the first and second floors.

Parking Lots and Entrances

Building Entrance Parking Lot

Transportation

There are multiple transportation options to serve you. Find convenient transportation to and from Northwestern Memorial Hospital, including taxis, public transit and train transportation.

Accessibility

Northwestern Medicine is committed to providing a hospitable environment for all. We offer the following accessibility resources to accomodate your stay or visit:

  • Accessible parking
  • Accessible restrooms
  • Wheelchairs
  • Patient escorts
  • Language intrepreters
  • Resoures for the hard of hearing
  • Service animals

Learn more about our accessibility resources

Patient and Visitor Information

Visiting Hours

Monday
9:00 am–8:30 pm
Tuesday
9:00 am–8:30 pm
Wednesday
9:00 am–8:30 pm
Thursday
9:00 am–8:30 pm
Friday
9:00 am–8:30 pm
Saturday
9:00 am–8:30 pm
Sunday
9:00 am–8:30 pm

Visitors play an important role in helping patients recover. The following information outlines guidelines for visitors.

Visiting hours

Daily: 9:00 am–8:30 pm

Visitor guidelines:

  • Respect patient privacy: Visitors may be asked to wait outside the patient's room while the medical team provides care.
  • Check before you bring food or flowers: Some patients may have dietary restrictions, so talk to the unit nurse before bringing food. Also, keep in mind that flowers and plants are not permitted in some hospital areas, such as the intensive care unit. You may bring balloons as long as they do not contain latex.
  • Don’t smoke: Prentice Women's Hospital is a smoke-free environment. All smoking materials are strictly prohibited on the hospital campus.
  • Keep your hands clean: Wash or sanitize your hands when entering and leaving the patient’s room. (You may use soap and sanitizer in patient rooms.) Clean your hands after sneezing, coughing, or touching your eyes, nose or mouth; after using the restroom; and before and after eating and drinking. Cover your cough or sneeze with a tissue or your sleeve. Do not sit on patient beds or handle equipment.
  • Be respectful of other patients: While in the hospital, we ask that you and your guests conduct yourselves appropriately, speak quietly and keep noise to a minimum.
  • Stay home if you are sick: Do not visit the hospital if you—or any guests or children who accompany you—are sick or have had any ill symptoms within the last three days, including nausea, vomiting, diarrhea, fever, uncontrolled cough or rash.
  • Wear your pass: All visitors must obtain a pass at the information desk on the first floor, including expectant fathers. The badge is valid only for the date and area displayed and must be worn at all times while inside the hospital.
  • Keep a close eye on children: All children under 12 years of age must be in the company and under the supervision of a responsible adult (other than the patient). Our medical staff may determine at any time that children may not visit depending on the patient. Visiting children must be free from illness and should not have had contact with ill persons.

Please review the following guidelines if you are visiting a specialized care unit.

Antepartum and Postpartum Unit visitor information

  • The primary support person has unlimited access to the antepartum patient
  • Visitors must stop at the unit reception desk prior to entrance to the unit
  • The mother and her primary support person share the responsibility of preventing the exposure of the pregnant mother and/or newborn to a sibling with a contagious illness
  • Siblings that have been exposed to a known communicable disease e.g. varicella, are not allowed to visit

Visiting children:

  • Children under the age of 12 are not allowed to visit patient rooms unless they are children or stepchildren of the patient. They are allowed to wait in the lobby or restaurant area with a responsible adult.
  • Children must be accompanied by a responsible adult other than the mother at all times.
  • Children must be free from illness and free from recent contact with infectious persons.
  • Any child with a fever or symptoms of an acute illness such as upper respiratory infection or gastroenteritis is not allowed to visit.

Labor and Delivery Unit:

Four visitors per patient are permitted on the unit, with the exception of the OR area, where only one visitor per patient is permitted.

OB evaluation/triage:

One visitor is permitted with the patient.

Neonatal Intensive Care Unit (NICU):

  • Parents/guardians may be with their baby 24 hours a day. While we provide certain types of care, however, you may be asked to step out of the NICU.
  • Grandparents, other family members and friends may visit anytime, but a parent or guardian must be present.
  • A total of four people may visit at the baby's bedside.
  • Siblings ages 2 to 11 may be with the baby in the NICU from 10 am–10 pm. To prepare for the sibling visit, please talk with the NICU nurse.
  • You may bring in a small toy or an outfit for your baby. Label all items with your baby's last name using a laundry marker. We ask that you please limit the number of items that you bring since space is limited and your baby may be overstimulated by too many items.

To help prevent the spread of germs, each time you enter the NICU, please follow these steps:

  • Place belongings in the locker provided.
  • Please leave your valuables at home.
  • Remove rings, watches, and bracelets. (Except infant ID Band.)
  • Turn off cell phones.
  • The NICU staff will direct you to the area to wash your hands. Roll up sleeves above the elbow.If hands are dirty, wash them first with soap and water and dry completely.
  • As needed, use the nail picks provided for cleaning under your nails.
  • Apply waterless hand cleanser and clean hands and forearms to elbows. Allow to air dry.
  • Clean your hands with the waterless hand scrub at your infant’s bedside before and after touching your baby.

To find a patient, please call our hospital operators at 312.926.2000.

Additional visitor information

Internet access: High-speed wireless internet access is available in Prentice Women's Hospital as well as some areas of Northwestern Memorial Hospital's Feinberg, Olson and Galter pavilions.

Download our Services and Amenities Map.

Shop

  • Ashland Addison Florist
  • Zen and Now Gift Shop

Dine

  • Argo Tea
  • Dunkin' Donuts
  • Fresh Market at Fairbanks

On-Site Banking

First Northern Credit Union
541 N. Fairbanks Court, Suite R0120
888.328.8677
Monday
7 am–5 pm
Tuesday
7 am–5 pm
Wednesday
7 am–5 pm
Thursday
7 am–5 pm
Friday
7 am–5 pm
Saturday
Closed
Sunday
Closed

Hotels and Lodging

Visits from family and friends can bring patients the warmth, comfort, encouragement and support they need to heal. Northwestern Medicine encourages you to spend time with your loved ones and friends during their hospital stay. Local services are available to accommodate your needs during your visit at Northwestern Medicine Prentice Women's Hospital. Download our Hotel Guide
Pets Allowed Full Kitchens Northwestern Medicine Property

Worship Services

Mathews Interfaith Chapel at Prentice Women's Hospital

An interfaith chapel is available on the third floor of Prentice Women’s Hospital for our patients and visitors. We also offer pastoral care offices.

250 E. Superior St., Third Floor

Chaplains

Pastoral Services: 312.926.2028

Mathews Interfaith Chapel, on the third floor of Prentice Women’s Hospital offers pastoral care for patients. Our interfaith chaplains serve individuals of all faith traditions and are available to accommodate religious and spiritual needs and provide support.

Monday
8 am–5 pm
Tuesday
8 am–5 pm
Wednesday
8 am–5 pm
Thursday
8 am–5 pm
Friday
8 am–5 pm
Saturday
Closed
Sunday
Closed

Departments and Services

Main Facility
Northwestern Medicine Prentice Women's Hospital

312.926.2000

Lynn Sage Breast Screening Center at Prentice Women's Hospital

312.472.0420

Location Details
Maggie Daley Center for Women's Cancer Care

866.LURIE.CC (587.4322)

Location Details
Northwestern Medicine Division of Gynecologic Oncology

866.LURIE.CC (587.4322)

Location Details
Northwestern Medicine Prentice Women's Hospital Labor and Delivery

312.926.2000

Location Details
Renée Schine Crown Neonatal Intensive Care Unit

312.472.1000

Location Details
Cancer Care
Lynn Sage Breast Screening Center at Prentice Women's Hospital

312.472.0420

Location Details
Maggie Daley Center for Women's Cancer Care

866.LURIE.CC (587.4322)

Location Details
Northwestern Medicine Division of Gynecologic Oncology

866.LURIE.CC (587.4322)

Location Details
Imaging Services
Lynn Sage Breast Screening Center at Prentice Women's Hospital

312.472.0420

Location Details
Pediatrics
Renée Schine Crown Neonatal Intensive Care Unit

312.472.1000

Location Details
Surgical Services
Lynn Sage Breast Screening Center at Prentice Women's Hospital

312.472.0420

Location Details
Women's Health
Lynn Sage Breast Screening Center at Prentice Women's Hospital

312.472.0420

Location Details
Northwestern Medicine Prentice Women's Hospital Labor and Delivery

312.926.2000

Location Details
Renée Schine Crown Neonatal Intensive Care Unit

312.472.1000

Location Details

Why Choose Us

Northwestern Medicine facilities offer access to world-class patient care across the greater Chicagoland area and Northern Illinois. Anchored by Northwestern Memorial Hospital, the #1 hospital in Illinois by U.S. News & World Report, our clinical and administrative staff and medical and science faculty come together every day with a shared commitment to superior quality, academic excellence, scientific discovery and patient safety.

With Northwestern Memorial HealthCare, we’re dedicated to consistently providing high-quality, cost-effective, patient-focused care. We seek to improve the health of the communities, individuals, family and friends we serve by delivering a broad range of services with leading medicine and compassion. Because what makes us better, makes you better.



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